Mattress Comfort Scale


Your guide to finding the right mattress comfort and support at Metro Mattress

Mattress comfort is incredibly important when shopping for a new bed. Ideally you want the right level of comfort and support to have a restful sleep each night. The firmness you feel, the support you get, and the comfort you experience is called mattress firmness. Finding the right mattress makes all the difference. If you are stuck with a mattress firmness that isn’t what you need, then you are likely to develop sleep issues. 

Comfort Level Weight Sleeping Position
Soft Light, Average Side
Medium Light, Average, Heavy Side, Stomach, Back;
Firm Heavy Back, Stomach

There are three types of mattress firmness levels, soft, medium, and firm, with some varying comfort variations in between.. Understanding the firmness of your mattress can be tricky, and that’s why the industry offers information to help you to find the right mattress.

Metro Mattress offers a wide selection of soft, medium and firm beds from top brands such as Spring Air, Sealy, Tempur-Pedic, American Splendor, Chattam & Wells, Back Supporter, and Dura-Last just to name a few. Stop into any of our New York, Rhode Island, Massachusetts, New Hampshire, or Connecticut locations to test out comfort and support levels for your new quality mattress.


Plush or soft mattresses which usually have a sinkage that ranges from 1.5 to 3 inches. These would usually come in two different forms – deep cushion hug and a traditional deep contour memory foam. Soft mattresses are great for people who prefer to sleep on their sides. They are, however, not ideal for back and stomach sleepers. Try out or ultra plush pillowtop and plush luxury mattresses for the optimal softness comfort level.


Medium-balanced beds are the preferred options on the market. It’s estimated that about 80% of the people would fall into this category and most beds we have reviewed have been around this level.These mattresses usually combine a soft foam top and firm bottom to give the body the support it needs. While you may experience some sinking but it won’t be that soft. In these mattresses, you can expect some pushback while you lay on them. That is why these are ideal for back and side sleepers. If medium is the comfort level you desire, take a look at our plush luxury and and cushion firm mattress options.


Firm mattresses provide a little less hug as well as sinkage than the medium ones. There is a lesser level of softness in these mattresses and you can expect a major pushback as you lay down. Such types of mattresses are great for people who have back pain. Shop our cushion firm and extra firm mattress options. It lifts every part of the body and keeps it well-aligned. That’s why stomach and back sleepers like to sleep on hard mattresses.

Comfort Scale FAQs

How do I choose the firmness of a mattress?

The firmness of your mattress directly depends on a number of factors. Every person’s needs are different, and there’s a mattress for everyone. Some factors include:

  • The sleeping position
  • The body weight
  • Understand the firmness vs. support
  • Use the sales consultant’s assistance

What is the best mattress firmness?

Firmness is a personal thing, and it varies from person to person. Why? Because everyone has different sleeping habits, body weight, body shape, and personal preferences. We can take a deep dive into this by understanding the person and preferred sleeping position to see how that plays an essential role in choosing the firmness of a mattress.

Is there a difference between firmness & support?

A lot of people think that there is no difference between mattress firmness and support. In fact, they think they both are the same. Just to be clear, it is not true. Firmness is the instant feeling you get when you lay on the mattress. Support is how your mattress keeps your spine and the body. When choosing a mattress, make sure you understand which mattress offers what support and firmness and, above all, which mattress makes you more comfortable. A mattress that supports your lower back might be as firm as you expect it to be. Hence, you should know the detailed features of the mattress before picking one.

What is the difference between plush and firm mattresses?

A plush mattress is softer and lets the body sink in properly. For a stomach sleeper, a plush mattress would give them lower back pain. They need a firm mattress to sleep.

What mattress comfort level is ideal for a couple?

Mattresses with medium firmness are most frequently purchased and offer a great solution for couples with different sleeping preferences.

What is the ideal mattress comfort level for sleepers with back pain?

Too soft of a mattress will cause your back to arch, creating added stress and pain on the back. A medium comfort level mattress can help make sure your lower back is properly aligned and reduce back pain.

Does memory foam always mean soft?

No. There are a variety of memory foam mattresses available on the market, with various comfort levels. Gel-infused foams, for instance, are known to be very supportive and incredibly responsive. They could be firm, and they could be soft, depending on the construction.

How can I make my mattress firmer?

There are many ways to make your mattress firmer. You add a new foundation (a.k.a. box spring) or an adjustable base to make the mattress feel firmer and then adjust the mattress head and foot until it feels comfortable.

What is the best mattress firmness for toddlers?

A firm or medium-firm mattress is best for kids. Foam, hybrid, and innerspring mattresses are all good for toddlers in the right firmness. The mattress firmness should provide adequate support for their spines to stay in natural positions while they sleep.

Mattress Comfort Scale