REAL REVIEWS, REAL PEOPLE
Every review on this page has been submitted by a real, verified Metro Mattress customer on Google and Facebook.
Google Rating
Based on 15626 reviews
Jamie N.
15:54 28 Mar 23
It was a very pleasant salesman-Phil, and not pushy. He was ver helpful, and a very smooth... transactio. Would definitely go back and highly recommend.read more
Phil P.
00:54 28 Mar 23
What I thought was going to be an intimidating experience since I haven’t bought a bed in quite a... while turned out to be an absolute pleasure mainly because of the salesperson Ben at the Hudson store. He was knowledgeable and patient answering all of my questions which helped me choose a mattress that is prefect.read more
Sue W.
20:15 27 Mar 23
Excellent experience! Extremely knowledgeable, friendly & helpful staff.Very pleased and highly... recommend.read more
Rich R.
20:05 27 Mar 23
Very easy and very professional experience. Would definitely purchase again in the future
Richard T.
19:13 27 Mar 23
Salesman guided us in the right direction.
Glenn B.
16:12 27 Mar 23
JP was very helpful thanks.
A K (.
15:55 27 Mar 23
Mary H.
15:09 27 Mar 23
Great experience. Gabe was very helpful. I am happy because I left purchasing a new mattress.
sm R.
23:02 26 Mar 23
Bought our queen mattress when I moved to Connecticut from NYC. Matthew was really really patient... as me and my girlfriend went back and forth on which mattress we wanted. He was knowledgeable and most importantly didn’t rush us to make a decision. They had a large selection. Free delivery is definitely appreciated.read more
Emily R.
22:50 26 Mar 23
Kaitee was wonderful! Very knowledgeable, friendly, and walked us through every question we had.... Will definitely go back in the future for our kids!read more
Tina S.
22:47 26 Mar 23
Rob was so helpful and found is the best mattress and best deal!
Tailless Wolf (.
21:34 26 Mar 23
Very nice people. Very helpful getting my girls new beds. They are excited to sleep on them.
mindy T.
21:23 26 Mar 23
We went to the store and looked for a firm mattress. The store manager, Josh, patiently helped us a... lot to determine the best one that meets our needs, being very professional and genuine to walk us through and get a decent price for their customers.read more
Dawn M.
21:18 26 Mar 23
My sales associate Kaitee was very nice and very knowledgeable. Helped me make a great choice and... I was very pleased.read more
Frances A.
20:35 26 Mar 23
Great and helpful customer service.
Sharon O.
20:00 26 Mar 23
My husband and I went mattress shopping, not sure what mattress we wanted. Josh K. went above and... beyond assisting us in determining which mattress was best for us. Josh K. took his time and did not rush us to make a decision. I would definitely recommend Metro Mattress and Josh to anyone looking for assistance in choosing the perfect mattress set.read more
Lisa J. F.
19:58 26 Mar 23
We were on our way to Mattress Firm but stopped here first. Tommy D. was great. Extremely... knowledgeable without being pushy or a “know-it-all.” And yet he does knows it all! Tommy directed us to a mattress with a natural fiber top instead of a a foam pad. New Zealand wool! Who knew? Can’t wait for delivery (less than a week,)read more
Jackie O.
19:56 26 Mar 23
We bought a patriot queen mattress & cover from Tommy D great service thanks 😊
Erica J.
19:52 26 Mar 23
First time shopper and Amber Tuning was AMAZING! Everyone there was. Got me the bed that fit all my... needs and some I didn't even know I had. Never once pushed anything on us. Very professional and laid back which makes it less intimidating. Will for sure be sending people their way. Great job guys!read more
Matt B
18:31 26 Mar 23
Very friendly, and got a really awesome deal on a new mattress!
Shawn E.
17:31 26 Mar 23
Megan D.
17:21 26 Mar 23
Fantastic customer service from Ridge and Paula!!Glad we stopped here to make our purchase
Dana A.
17:14 26 Mar 23
The salesperson was very attentive and listened to our needs. He made recommendations without being... pushy. Overall a great experience. Would shop here again.read more
Matt V.
16:23 26 Mar 23
Cathy L D.
16:01 26 Mar 23
Leila Q.
11:46 26 Mar 23
Quick, easy, no slimy sales tactics. These people give you the facts about your mattresses, and let... you make a choice! I was in and out in about 20 minutes set up for a new mattress that will last.read more
Marcia R.
08:51 26 Mar 23
Jack and Katie are the most exceptional sales people ever. They definitely have great customer... service skills. You are the "BEST." Thank you so much .read more
Jennifer G.
02:02 26 Mar 23
Highly recommend Metro Mattress! We stopped in today and Kerry and Sarah were very helpful in... answering all of our questions and assisting us in selecting a new mattress. Both were very friendly and knowledgeable about the product. Thanks again!read more
Shaina M.
23:18 25 Mar 23
My partner and I had a great experience at Metro Mattress! The process was quick and easy and we... were given the opportunity to pick the best mattress for us.. 10 / 10 would recommend that to everyone.read more
Heather F.
23:07 25 Mar 23
Shanan Lippert in the Olean location is the most professional, congenial, and knowledgeable person... in sales and service I have ever encountered.I will be referring him to all who need a new sleep system.Thank you.read more
Tim W.
23:04 25 Mar 23
Kendra V.
22:53 25 Mar 23
Great experience! Everyone was so friendly and took their time to help us find the perfect... mattress!! Definitely recommend checking them out!read more
sandra W.
22:29 25 Mar 23
We are very pleased with Terry and Kyle, they were very through and helpful. We will highly... recommend themread more
Peter E.
21:45 25 Mar 23
Walked in and left with a great purchase Steve helped with everything we would recommend him and... the store highlyread more
Kyle S.
20:53 25 Mar 23
Excellent staff, willing to help with our concerns. Would recommend this to anyone looking for a... mattress.read more
Rick C.
19:37 25 Mar 23
Melinda S.
19:28 25 Mar 23
Mike & Justin were great to work with!Never felt pressured and explained the difference between... the mattress and listened to our needs!Thanks for you help!read more
Jennifer B.
19:01 25 Mar 23
Libby V.
16:56 25 Mar 23
Dylan was awesome! Thanks for setting us up with exactly what we need. ❤️
David J.
16:48 25 Mar 23
Eain was very helpful in getting us the right mattress and frame for our needs. I highly recommend... metro mattress and would go back anytime for any other mattresses we needread more
Omuleski Custom W.
00:00 25 Mar 23
Working with Tom was a pleasure. Very knowledgeable and honest. He sold us a chattan and wells to... replace our tempur pedic. Me being a bigger guy and the tempur not working out for us he explained how springs may be a better fit. Thanks Tom appreciate the help.read more
Jackie B.
00:00 25 Mar 23
Chelsea P.
17:11 24 Mar 23
Terry was super helpful he showed me all my options, let me take my time deciding and never made me... feel like I was taking too long. He also didn’t pressure me to buy a more expensive mattress. He was very friendly and informative about the different kinds of mattresses and what can help with back neck and shoulder problems. We are very happy with our experience and mattress. Kyle was also helpful picking out a pillow and getting the best price he could for what we purchased. Highly recommend!read more
Brian R.
15:47 24 Mar 23
Isabella was awesome! Very polite, helpful, and listened to what I wanted! Will shop there for now... onread more
Yuridia M.
12:53 24 Mar 23
Xoum did amazing!! Very informative, patient and kind!! 10/10 satisfied with my choice!!
Derrick C.
02:46 24 Mar 23
So I decided to give Metro a try after visiting Raymour & Flanagan in Schenectady one night after... work, with intentions of replacing my old mattress as it was nearing its expiration date. I was very disappointed with their extremely high pricing; along with the salesmen being very overbearing and pushy to say the least to try to upsell me at every opportunity. Thankfully, I decided to stay local to me in Johnstown and keep the business here.Cherie was fantastic to work with in store. Extremely easy and quick transaction; she was also kind and courteous; didn’t try to upsell me on anything I didn’t need or want. I did some research prior to coming in store, and the Sealy Posturepedic Hybrid Soft mattress really stuck out to me; was within my price range and Sealy is a good brand name for mattresses. We arranged a delivery for a date that works for me next week; she mentioned I could have it as soon as tomorrow, however that doesn’t work for me as I only have Thursdays off from work. They are very prompt on delivery arrangements, as Ashley and other competitors are backed up as far as 1-2 months for delivery.Needless to say, we will definitely will be back to see her soon. My parents and grandparents both need new mattresses and she went above and beyond to offer multi-mattress discounts for them when we return as well. Very satisfied.read more
Vincent C.
01:41 24 Mar 23
Stopped in to look, Tommy D as he introduced himself helped us, no nonsense, just answered... questions and explained different mattresses, relaxed situation no pressure, we had a great experience and left purchasing 2 high end mattresses and happy!Definitely a great stop for us tonightread more
Sharon B.
00:31 24 Mar 23
Facebook Rating
Based on 2064 reviews
Megan Gray D.
17:26 26 Mar 23
Ridge and Paula were a ton of help with our purchase, answered all our questions.
They both are... great customer service associates!!read more
They both are... great customer service associates!!read more
George B.
18:41 24 Mar 23
Halley did an excellent job getting what we needed. Pleasant knowledgeable and with a discount!!... Awesome experience!
Thank you !read more
Thank you !read more
Deborah S.
18:40 23 Mar 23
James was a knowledgeable, helpful sales associate.
Anita Martini Z.
20:13 21 Mar 23
Sales man Mike was very helpful and accommodating I would give it five star .
Jean D.
18:41 19 Mar 23
The mattress sales was great however the delivery wasn’t as good. Scratched my wall going all the... way up the stairs. Now my husband has to repaint the stairs wall, not happy at allread more
Jason N.
01:24 18 Mar 23
My wife and I got the perfect bed after looking at a couple different choices. Shanan was more than... helpful and I will be returning for a new bed for our daughter.read more
Shanan L.
17:51 02 Mar 23
Out standing product and service!!! I own a bed anyone else in Olean shopping anywhere else. Can’t... own!!!read more
Kettly A.
18:49 01 Mar 23
Very time efficient and staff was very friendly.
Thabang M.
03:58 28 Feb 23
I earned much (18,500USD) just yesterday from a right source with the help of Mrs. Melissa Lepore... broker.
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very fast and reliable.
quick cash out.
Contact her to get started..
Dm WhatsApp:+1(707) 518-3583
Email:Melissalepore418@gmail.comread more
Cindy B.
21:14 24 Feb 23
Lovely people to deal with. They went above and beyond. I had worked with another company prior... where you just smother customer and metro vastly better.read more
Annette T.
16:46 23 Feb 23
The minute I walked into the Latham store Jacob introduced himself…he was very knowledgeable,... customer centered and patient. I would highly recommend the Latham store because of Jacobs expertise! Thank you and 😴read more
ManCo C.
21:24 21 Feb 23
Professional, courteous and very knowledgeable sales rep Asia made it easy for us to decide to make... our purchase at Metro Mattress.read more
Kevin J H.
01:11 21 Feb 23
Everything. Very courteous and knowledgeable
James T.
22:45 20 Feb 23
Tommy D in Kingston NY was very knowledgeable very patient.
Thank you
Thank you
Sue R.
20:34 20 Feb 23
Great customer service. Staff were extremely polite, friendly and helpful.
Patrick M.
12:20 20 Feb 23
Came in on a Saturday to see my friends son Eric, who works there showed me all the different types... of beds. The way they worked. The way mattresses are made all the bells and whistles and I’m buying very nice mattress getting it tonight. Can’t wait to sleep on it Eric was nothing but professional courteous 100% professional, I would highly recommend people to come and visit him via mattress. That’s how good he is.read more
Chris S.
21:07 19 Feb 23
Great selection. Affordable. And great costumer service. My experience was quick and easy with no... pressure. They gave me great information and options to help me make a choice that fit me best for my sleep problems. I would highly recommend them over the bigger box retailers.read more
Roy Shana M.
20:53 19 Feb 23
Friendly staff with great customer service skills offering a large selection to choose from....
One of the best most comfortable mattress/box spring at a great price too! Can’t beat it.read more
One of the best most comfortable mattress/box spring at a great price too! Can’t beat it.read more
Doreen W.
01:31 19 Feb 23
Excellent customer service at the Cortland NY location!! Thank you James and Terry!
Joyce L.
14:25 18 Feb 23
Employee Dale, st the Norwich store, seemed to be knowledgeable about products that he suggested we... try based on our input of needs. When we stated that just the mattress was what we would be purchasing, he showed us mattress covers but did not press us for purchase. We already had a waterproof cover & a “cool” mattress cover that we use over the waterproof cover.read more
Angel O.
19:26 17 Feb 23
Very professional and he knew exactly what I was looking for. Good price and warranty.
Mphophi N.
01:43 17 Feb 23
From my personal experience I can tell you that Mrs Gracie Maverick she is one of the best binary... options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to or no experience. Today I remain grateful to Mrs Gracie Maverick FX for coming through for me during my early days of trials and errors.
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WhatsApp +16692455206read more
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Jerry A.
17:03 13 Feb 23
Sales staff was top notch .
John B.
15:47 12 Feb 23
We needed two mattresses for a cabin. The salesman was friendly courteous and got us exactly what... we wanted, needed at a price we could afford. It was delivered the next day and set up. Great experience from beginning to end.read more
Jack J.
22:04 11 Feb 23
Pleasant experience, knowledgeable sales Mgr
Susan Castor F.
13:20 09 Feb 23
We had a great mattress buying experience with Eric in the Clifton Park store. He was knowledgable,... friendly, and very helpful. We will be recommending him to our friends and family!read more
Edward D.
20:11 08 Feb 23
Very knowledgeable associate
Debbie K.
16:17 03 Feb 23
I worked with Justin and he was wonderful. Provided great options being extremely knowledgeable... which helped my decision. This is the 2nd mattress I bought from them and will do it again when needed. Thank you Justin!read more
Sue O.
00:45 29 Jan 23
Caitlyn at Victor location was very patient to my needs and being indecisive. Even left the store... to do comparative shopping and returned to more good customer service.read more
Grabiel Berríos R.
21:31 22 Jan 23
Great and quick service!!
Hi from Rachel and her S.
22:11 21 Jan 23
The few ladies at the Johnson City, NY store were very accommodating to my daughter. Respected her... financial limits. Anticipated our questions. Showed her options. thanks ladiesread more
Kristin F.
23:12 18 Jan 23
John and Kyle were great. They took the time for me to find the perfect mattress. And it was on... sale!read more
Vanvan B.
23:05 18 Jan 23
The service is Excellent . The sales person is wonderful. A true sales person. Thank you.
Robin B.
18:29 18 Jan 23
Checked a few other places then stopped at Metro Mattress
Alex was very friendly compared to the... other places. He was very knowledgable
Not pushy and gave us a great deal on a better mattress than was offered at another business for more(and that place touted itself as being cheaper…much cheaper)
I think u get what u pay for and I feel we got a fair price on a great mattress
Thank you and thank Alex for a great job!read more
Alex was very friendly compared to the... other places. He was very knowledgable
Not pushy and gave us a great deal on a better mattress than was offered at another business for more(and that place touted itself as being cheaper…much cheaper)
I think u get what u pay for and I feel we got a fair price on a great mattress
Thank you and thank Alex for a great job!read more
Casey H.
22:13 17 Jan 23
Just purchased a mattress from the Elmira ny location. Very nice place and staff helped us out to a... T.read more
Cathy B.
18:39 13 Jan 23
I have always shopped at Metro masters for a mattress sales people are very good
Linda H.
00:27 12 Jan 23
Very friendly and I really like the choises they have.
Joe D.
19:36 09 Jan 23
my salesman did a great job on telling me a bed I cannot say anything bad about him cuz he did a... great job thank you very much and I can't wait to get my bed tomorrowread more
Matsili S.
12:41 03 Jan 23
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Caoimhghin M.
18:52 02 Jan 23
This was my first time visiting Metro Mattress and it was also my first stop for this shopping... venture. I had planned on checking out a few places and after talking to Zac, I decided that I didn’t need to. He was friendly, knowledgeable and provided me with a lot of good info. It may have been my first visit but it will not be my last!read more
Marlinda C.
00:42 01 Jan 23
We had stopped in Metro Mattress in Yorkville store to price mattresses and Jonny was our salesman... and he was very knowledgeable and listened to what our needs where and had us try a few different beds that he felt would suite or needs and he was very knowledgeable on each one and was able to ask our questions and was very up front with us on everything. Jonny made our experience a really enjoyable time and we ended up purchasing a bed that we weren't even considering ,but because of Jonny suggestions and knowledge he has on their beds he had us try it and we ended up liking it. Thank you Jonny for your outstanding service and knowledge.read more
Gail W.
00:30 31 Dec 22
Sarah, the sales person was very helpful. She listened to our needs and pointed us in the right... directionread more
Lori S.
00:45 30 Dec 22
In search of a new bed I headed to Metro Mattress on Transit Rd. Paulie was not only very... professional but friendly, no pressure and very helpful.
So excited to get my new bed tomorrow.
I had a great experience and would highly recommend Metro Mattress. Ask for Paulie.read more
So excited to get my new bed tomorrow.
I had a great experience and would highly recommend Metro Mattress. Ask for Paulie.read more
Nora S.
20:29 28 Dec 22
I had a very good experience with Brian. He was able to explain the difference between different... mattresses .read more
Bernadette C.
17:10 23 Dec 22
Mike the salesman was great No pressure compared the different mattresses and reclining bed frames.... I told him I was going to his competitor to check out there price I would come back one way or another to let him know. Well hands down Mike won best price and customer service which I value very much. I would recommend him 100%read more
Andrew H.
21:14 20 Dec 22
bought a mattress and a frame from the Geneva store been having a problem with the bottom frame.... fabric coming undone from the one corner it's called several times can't get a return phone call from the store's manager asked today 12/19 for the district manager's number he told me I will call them she'll call you back that in my opinion is a crappy way to do business for the money that I spent at the store I would expect better they're trying to tell me that it wasn't warrantied because it was a floor model and last year's model that was never stated to me when I bought it this company and their products as far as I'm concerned is junkread more
Carmelo B.
10:46 08 Dec 22
Beautiful Store, Assistant Great
Rich B.
16:58 06 Dec 22
Alexis was wonderful to work with .I came in to buy a bed for my mom and Alexis was great from the... beginning to end .Thank you for a great experience.read more
Heather G.
16:38 06 Dec 22
I would recommend Metro Mattress Vestal. Josh helped me find the best mattress to fit my individual... needs and got me the best possible price.read more
Sabrina I.
17:22 04 Dec 22
the gentleman who is the manager in the Olean store was very helpful and very nice at helping me.... the delivery service was on time and was very friendly and politeread more
Vic F.
22:17 03 Dec 22
no hard sales approach good service
Christopher J M.
23:18 02 Dec 22
Honest evaluation of features on a variety of items from sales person. Delivery and haul away... services offered, which was great. Friendly and helpful staff. Would recommend visiting if shopping for a mattressread more
Kent S.
16:53 02 Dec 22
Pat was great and completely honest and upfront when buying a mattress for my son. Nice Job Pat in... Geneseo..We will definitely be coming back for our King size mattress for our room.read more
Bernes W.
04:58 30 Nov 22
Meghan knowledgeable patient friendly sale person
Leighanne B.
23:28 29 Nov 22
Stephanie did an absolutely wonderful job finding me the perfect mattress and doing everything she... could to made sure I was able to purchase! 10/5 stars. Best experience I’ve ever had buying anything!!read more
Debbie P.
21:43 27 Nov 22
The service was very good
Jack Rease J.
23:23 26 Nov 22
excellent service and excellent delivery. Highly recommend!!!
Tina Windhauser S.
21:01 26 Nov 22
We loved all the guys at Metro Mattress. They were so friendly and helpful. Would definitely... recommend Metro to everyone!read more
Stephanie F.
08:23 26 Nov 22
Rob was very helpful and informative. Thank you
Angie B.
20:52 25 Nov 22
Best salesman , fast service
Byron G. S.
17:30 25 Nov 22
Good day,
Just wanted to let your company know, how great your manager/salesman at your... Cortland, NY Store is. Mr. Terry Vestal was very helpful and knowledgeable in selecting the perfect memory foam mattress for our home. He answered all of our questions and didn't push anything we didn't want or needed in our purchase. He told us he was with your company for 21+ years and we hope you'll continue to move him forward in your establishment,leadership wise and financial securement. Thank you for a wonderful experience and look forward to the next future purchase for our sleeping needs.read more
Just wanted to let your company know, how great your manager/salesman at your... Cortland, NY Store is. Mr. Terry Vestal was very helpful and knowledgeable in selecting the perfect memory foam mattress for our home. He answered all of our questions and didn't push anything we didn't want or needed in our purchase. He told us he was with your company for 21+ years and we hope you'll continue to move him forward in your establishment,leadership wise and financial securement. Thank you for a wonderful experience and look forward to the next future purchase for our sleeping needs.read more
Herb B.
19:53 21 Nov 22
Excellent salesman. Accommodating delivery schedule.
Tracey M.
14:40 21 Nov 22
It’s been about a year that I’ve owned my mattress, it was a birthday gift from my boyfriend and I... am so very pleased with it. There is no sagging, it has kept it’s exact form as when I got it, I can not find one thing wrong with it. I’m now begging my boyfriend to get the same mattress so I’m just as comfortable when I stay over at his house. Thank you Metro Mattress of AMHERST and to our salesman that stayed late to help us. I recommend you above all!read more
Diane L.
18:31 20 Nov 22
Knowledgeable salesman. Good selection. Josh made buying easy.
Kathy G.
16:15 20 Nov 22
Very helpful and knowledgeable friendly
Carrie Capozzoli H.
01:55 19 Nov 22
Customer service is wonderful very help full purchased a mattress in the new Middletown location
Dona Merrill C.
18:05 15 Nov 22
Gabe was very personable and knowledgeable. We were in with our kids so I’d also say he was very... patient! 😃. I’d recommend for anyone whose looking for a professional experience, go there!read more
Barbara R.
22:27 14 Nov 22
very polite young man named Markell Parker showed me everything I needed to know to make my... informed purchase Thank Youread more
Richard L.
22:17 14 Nov 22
They were very informative about the different levels of comfort and affordable prices for me thank... you.read more
Bernadette G.
14:57 13 Nov 22
the staff are very helpful, very informative and I think my experience was very delightful. I'll be... back lol 😂.read more
Ahrens-Bretz K.
23:30 12 Nov 22
The staff (Asia) friendly, helpful, not pushy. Very knowledgeable, highly recommended!!
Joanne C.
19:54 12 Nov 22
The Staff there was very helpful
Liberty K.
13:26 12 Nov 22
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Email drodukuherbalhealingcentre@gmail.com or WhatsApp number +2348124765093read more
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Email drodukuherbalhealingcentre@gmail.com or WhatsApp number +2348124765093read more
Pamela M.
00:22 12 Nov 22
Dealt with Justin he was very knowledgeable and helpful very pleased with our purchase!
Brian E.
13:36 11 Nov 22
Very nice clientele! I would recommend them to my friends.
Linda B.
23:42 10 Nov 22
It was a very nice experience. I was trying to decide between two mattresses and Paula didn't rush... me. I could take my time and not be stressed from feeling rushed. I love my mattress. I definitely recommend Metro Mattress.read more
Maryann D.
23:30 07 Nov 22
Love our new mattress! So comfortable. Javon in the Newington store is great and knowledge!
Alicia A.
01:06 07 Nov 22
The salespeople were really nice and knowledgeable. They gave us honest opinions and helped us pick... the perfect mattress.read more
Terry S.
22:53 06 Nov 22
Outstanding professional service from Spencer
Jim H.
18:33 06 Nov 22
Salesman showed us many different models with different firmness and didn’t pressure us on buying... anything. Every nice young man.read more
Joann B.
20:25 03 Nov 22
Convenient hours and location. Had what I was looking for and was able to schedule a delivery on a... day that I picked. Item I purchased was on sale. Salesman was knowledgeable, helpful and friendly.read more
Barbara Schmiedel G.
20:40 31 Oct 22
Gary did fantastic job with showing different mattress based on request
Alan C.
23:52 27 Oct 22
Very pleasant. Easy to deal with
Denise J.
13:17 26 Oct 22
Josh at the Vestal,NY store was terrific! After spending a lot of time explaining all the features... and benefits of the different models, he helped us select the best Tempurpedic that would be “the last mattress we would ever buy”! Then, he made sure we received all the benefits of all the current promotionals - even made calls on our behalf to get one! Thanks Josh for helping us have a 5 star experience at Metro Mattress!read more
Suzanne Michele Burke M.
20:16 19 Oct 22
Kasheem was super fantastic. Really kind ,explained everything, had me try out numerous beds ,... gave me options and made the complete sale totally possible . Made me feel completely comfortable right off the bat.read more
Newfane Lions C.
19:12 17 Oct 22
I was promptly approached with a welcoming smile which was followed up with guiding me in the right... direction of everything I needed. Very professional. Thank you.read more
Elaine N Kevin N.
21:44 14 Oct 22
Pablo was extremely knowledgeable, friendly and a pleasure to do business with! Highly recommend.
Jacqueline C.
16:57 13 Oct 22
How they took time to break it down to how you can afford the mattresses they were courteous and... polite and very patient and made me feel very comfortable how everything was perceivedread more
Scott K.
00:07 13 Oct 22
Great salespeople great service at Lockport store quick friendly delivery….
Bonnie S.
20:02 11 Oct 22
Product selection was good and customer service was excellent.
Tina M.
21:52 08 Oct 22
Jon and Danielle in Hamburg were extremely helpful and kind! 5 star experience ⭐️... ⭐️⭐️⭐️⭐️read more
Linde van G.
18:36 07 Oct 22
James, at the Norwich store, was very nice to deal with, knowledgeable and patient. I knew what I... was looking for and he guided me to the matress I am sure I will enjoy sleeping on for many years to come. Thank you for a pleasant experience!read more
Peter S.
17:43 05 Oct 22
Great customer service friendly staff
Sue R.
20:15 29 Sep 22
HUGE selection wonderful customer service
Joshua D.
16:36 27 Sep 22
Had an amazing experience in the Bayberry Metro Mattress. Rob and Kenny G made everything so easy.... Rob is the manager of that store and he is as knowledgeable of a sales person as I have ever met. Ken is the district manager and if his people are as great as he is, it won’t matter which Metro Mattress you go to. Highly recommend Metro Mattress to anyone looking for an experience you’ll be very happy with.read more