REAL REVIEWS, REAL PEOPLE

Every review on this page has been submitted by a real, verified Metro Mattress customer on Google and Facebook.

Google Rating
4.8
Based on 14525 reviews
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Dave W
Dave W
14:59 29 Nov 22
Smooth transaction and delivery. Kesaan was very knowledgeable, and a pleasure to work with.
John M.
John M.
00:43 29 Nov 22
Almarie W.
Almarie W.
22:19 28 Nov 22
The young lady was very pleasant and respectful and ask .e questions about what I was interested ... in and let me try out some of the different matters .My experience was enjoyable.read more
Frank C.
Frank C.
22:13 28 Nov 22
Stephen (Stephan) , not sure of the spelling, was wonderful. I felt no pressure from him while at... the same time he made me feel like a friend. He worked really hard for the sale and gave me every concession he could. He is also knowledgeable.read more
Deborah E.
Deborah E.
21:54 28 Nov 22
We were greeted immediately when we stepped inside by Corey. He answered all of our questions and... got us a smokin' deal within our price range! He was very knowledgeable about all the mattresses & frames. He is very good at his job & obviously likes doing it! He went over & above for us! He was not pushy in trying to get us to buy the most expensive mattress, but he helped us to find exactly what we needed! Thank you Corey! You made our experience in buying our new mattress & frame simple & painless! LoLread more
Jay W.
Jay W.
21:44 28 Nov 22
I have nothing but good things to say. Great customer service started when i walked in the door,... great mattresses, covers and pillows, super comfortable! Thank you Metro Mattress!!read more
Tom K.
Tom K.
21:43 28 Nov 22
Sales person showed us all the available options, discussed pros and cons of each, and was very... professional.read more
Kalyn A.
Kalyn A.
18:52 28 Nov 22
Lydia was very helpful and pleasant to work with.
Dylan S.
Dylan S.
18:24 28 Nov 22
Shannon helped me find a bed within my price range. I looked at a bunch of different mattresses... before deciding and he was patient and knowledgeable about all the products I inquired about. If you need a mattress go see these guys.read more
Denise F.
Denise F.
14:49 28 Nov 22
We had an excellent experience. We worked with Ridge at the Henrietta, NY location, who went above... and beyond for customer service measures, even staying late when we had trouble making a final decision. I would recommend this location and working with Ridge for a great experience in selecting a mattress, which isn't always an easy choice.read more
shane M.
shane M.
14:27 28 Nov 22
Jarri was a big help in choosing the perfect bed setup. Ill recommend friends and family see jarri... at the Oswego metro mattress.read more
Ashley B.
Ashley B.
03:19 28 Nov 22
Very delightful and knowledgeable! Willing to help out anyone. Would recommend seeing John in... Dewitt!read more
Celeste B.
Celeste B.
22:53 27 Nov 22
I was well received with patience and genuine friendliness by Zack and Mike. Very informative in... answering and satisfying my inquiries. Went the extra mile to provide the best bed set and deal for me and arrangements for financing. Can’t wait to sleep on it! Thx guys😊👍read more
Jennifer B.
Jennifer B.
22:43 27 Nov 22
My significant other and I spent our experience with Jon and he was a pleasure to work with. This... was our first purchase of a new mattress and we were initially just looking to browse throughout different locations and that changed after walking through the door at this first stop. Jon was thorough in showing us each of the products offered, was extremely knowledgeable throughout the process and listened attentively to our thoughts/needs. I'd highly recommend this location, along with Jon who assisted in the process of us purchasing our first king-sized bed! 😊read more
Dave A.
Dave A.
21:06 27 Nov 22
Monica is an excellent bedding specialist. She listened to our needs and had us try many options to... find the best match for us at a fair price.read more
Pete S.
Pete S.
21:05 27 Nov 22
Fast, friendly and accommodating! Help with every step !
David Y.
David Y.
20:27 27 Nov 22
Excellent to work with.
Christine W.
Christine W.
19:26 27 Nov 22
Kyle at Metro Mattress was extremely helpful in helping me find the right mattress. He was very... knowledgeable in all aspects of mattress makes and how they are constructed. I looked a 4 other stores locally and I chose Metro Mattress because I was given the best deal and I felt confident with the product I was going to purchase.read more
Jo Ann A.
Jo Ann A.
18:34 27 Nov 22
The sales rep Sarah was very friendly, knowledgeable and helpful. We told her what we were looking... for and following questions regarding our sleeping habits showed us mattresses we could try out. There was no high pressure sales pitch and she helped get us the best deal possible! We would recommend this store for your mattress needs.read more
Cindy F.
Cindy F.
18:17 27 Nov 22
I were shopping for a new Mattress. I bought it at Metro Mattress in Wilton. The salesman, Zac, was... a delight to work with in terms of knowledge about the products, friendly & no pressure. Prices were competitive with other stores. The mattress was delivered the next day ( on a Sunday)! I would recommend Zac or Adam at Metro Mattresses for a positive experience. 😀🛏️read more
Amanda F.
Amanda F.
18:11 27 Nov 22
Zac was friendly and helpful to me yesterday. He helped me pick out a new queen size bed. Adam was... also friendly and helped assist Zac.read more
Judy P.
Judy P.
18:09 27 Nov 22
The salesman Ben was very pleasant and he made our mattress buying a very good experience. He was... very informative and made it easy for my husband and I to pick out the mattress we needed. Next mattress we need I definitely would go there and see Benread more
Chadd S.
Chadd S.
17:54 27 Nov 22
Niko was a great salesman, he handled all of our questions and gave us no pressure to make a... decision. Very comfortable atmosphere.read more
Gregory R.
Gregory R.
17:44 27 Nov 22
Lydia was fantastic , super knowledgeable and friendly deals seemed good
Brittany S
Brittany S
17:08 27 Nov 22
Mike was very helpful!!
jack R.
jack R.
16:43 27 Nov 22
Excellent bed and Excellent service.. Thank you.
Kathy J.
Kathy J.
16:22 27 Nov 22
Was awesome, they had what i needed at a great price and delivered the next day. Love the... experience 😁read more
Barbara K.
Barbara K.
15:21 27 Nov 22
My parents are long time customers so naturally when I needed a new mattress I turned to Metro. I... worked with Spencer and Kasaan who were really wonderful in helping me find the perfect bed that would fit my needs. They even worked with me on the pricing and got me a hell of a deal. I did find a better deal online that provided me the same comforts but was a bit cheaper and every penny counts now. I would recommend and will return in the future when needed.read more
Marcia R.
Marcia R.
14:58 27 Nov 22
Great service
Annette C.
Annette C.
13:56 27 Nov 22
Cam Had Great Customer Service 👍 Even though I Came Close to Closing He Still Took The Time... To Make Sure I Was Happy With My Purchase.THANKS!!read more
Susan H. S.
Susan H. S.
00:35 27 Nov 22
The sales people I worked with over two days were knowledgeable and helpful. I ordered two twin... mattresses on a Monday and they were delivered by two pleasant, efficient delivery men. I would definitely work with MetroMattress again!read more
Taylor D.
Taylor D.
22:50 26 Nov 22
Xoum was wonderful! She helped us get a great deal mattress for my 4 year old - and even made it... possible for us to take it home that same day! We absolutely plan on going back to see her for our next mattress purchase and you should too! Thanks Xoum!read more
David R.
David R.
22:31 26 Nov 22
Salesperson John clearly knows how to help someone find the perfect mattress within their budget.... He is very knowledgeable, professional and personable. Great deal too. Highly recommended!read more
R T.
R T.
22:22 26 Nov 22
Fantastic and totally helpful in every way.
Lindsey F.
Lindsey F.
21:54 26 Nov 22
Lynn F.
Lynn F.
21:31 26 Nov 22
The salesmann was very knowledgeable. Answered all our questions, was very patient and helpful. ... Thank you!!read more
Kris L
Kris L
20:49 26 Nov 22
Mike and Zach were great to work with! We bought a mattress they recommended - I'll let you know... how it goes when we get it!read more
Jennifer D.
Jennifer D.
20:33 26 Nov 22
Excellent staff and very welcoming! Very thorough ensuring that all of our needs were met!
Trevor W.
Trevor W.
20:27 26 Nov 22
We had an excellent experience mattress shopping at this store, Xoum showed my wife and I around,... helped us decide what type of mattress would be best for us, and helped us pick out a mattress we both love at a very fair price, with free next day shipping. We couldn't be happier!read more
S P.
S P.
20:13 26 Nov 22
Ben the salesman was extremely helpful and took his time letting me try different mattresses so... that I would get the one that best fit me. No pressure, just a lot of help and advice. I'd recommend this store highly for anyone looking to choose and buy a mattress ... and they deliver and then take away the old mattress, a huge help!read more
Lisa W.
Lisa W.
17:32 26 Nov 22
I had an amazing salesman ( Mr Yong) working with me, he answered all of my crazy questions and... even gave excellent insight on things I didn’t know and was very much the ppl person you have to be to do his job.I’m so excited for my new purchase and can’t wait to get a good nights sleep.Metro Mattress you deserve 5 stars for your staff and the quality of my purchaseThank Youread more
Frauke B.
Frauke B.
17:13 26 Nov 22
Kalilpe C.
Kalilpe C.
16:05 26 Nov 22
Great price, great service and great people!Asia (Salesperson) understood my needs and matched my... budget! Overall, I had a great experience!read more
Danielle L.
Danielle L.
15:33 26 Nov 22
Our salesperson was very knowledgeable and thorough.
Tracy I.
Tracy I.
15:06 26 Nov 22
Stela P.
Stela P.
04:02 26 Nov 22
Michelle R
Michelle R
02:44 26 Nov 22
Experience was great. Thank you!!
David G.
David G.
00:22 26 Nov 22
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Facebook Rating
4.8
Based on 2092 reviews
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Debbie P.
Debbie P.
21:43 27 Nov 22
The service was very good
Jack Rease J.
Jack Rease J.
23:23 26 Nov 22
excellent service and excellent delivery. Highly recommend!!!
Tina Windhauser S.
Tina Windhauser S.
21:01 26 Nov 22
We loved all the guys at Metro Mattress. They were so friendly and helpful. Would definitely... recommend Metro to everyone!read more
Stephanie F.
Stephanie F.
08:23 26 Nov 22
Rob was very helpful and informative. Thank you
Angie B.
Angie B.
20:52 25 Nov 22
Best salesman , fast service
Byron G. S.
Byron G. S.
17:30 25 Nov 22
Good day,

Just wanted to let your company know, how great your manager/salesman at your... Cortland, NY Store is. Mr. Terry Vestal was very helpful and knowledgeable in selecting the perfect memory foam mattress for our home. He answered all of our questions and didn't push anything we didn't want or needed in our purchase. He told us he was with your company for 21+ years and we hope you'll continue to move him forward in your establishment,leadership wise and financial securement. Thank you for a wonderful experience and look forward to the next future purchase for our sleeping needs.read more
Herb B.
Herb B.
19:53 21 Nov 22
Excellent salesman. Accommodating delivery schedule.
Tracey M.
Tracey M.
14:40 21 Nov 22
It’s been about a year that I’ve owned my mattress, it was a birthday gift from my boyfriend and I... am so very pleased with it. There is no sagging, it has kept it’s exact form as when I got it, I can not find one thing wrong with it. I’m now begging my boyfriend to get the same mattress so I’m just as comfortable when I stay over at his house. Thank you Metro Mattress of AMHERST and to our salesman that stayed late to help us. I recommend you above all!read more
Diane L.
Diane L.
18:31 20 Nov 22
Knowledgeable salesman. Good selection. Josh made buying easy.
Kathy G.
Kathy G.
16:15 20 Nov 22
Very helpful and knowledgeable friendly
Carrie Capozzoli H.
Carrie Capozzoli H.
01:55 19 Nov 22
Customer service is wonderful very help full purchased a mattress in the new Middletown location
Dona Merrill C.
Dona Merrill C.
18:05 15 Nov 22
Gabe was very personable and knowledgeable. We were in with our kids so I’d also say he was very... patient! 😃. I’d recommend for anyone whose looking for a professional experience, go there!read more
Barbara R.
Barbara R.
22:27 14 Nov 22
very polite young man named Markell Parker showed me everything I needed to know to make my... informed purchase Thank Youread more
Richard L.
Richard L.
22:17 14 Nov 22
They were very informative about the different levels of comfort and affordable prices for me thank... you.read more
Bernadette G.
Bernadette G.
14:57 13 Nov 22
the staff are very helpful, very informative and I think my experience was very delightful. I'll be... back lol 😂.read more
Ahrens-Bretz K.
Ahrens-Bretz K.
23:30 12 Nov 22
The staff (Asia) friendly, helpful, not pushy. Very knowledgeable, highly recommended!!
Joanne C.
Joanne C.
19:54 12 Nov 22
The Staff there was very helpful
Liberty K.
Liberty K.
13:26 12 Nov 22
Having Herpes is a Terrible Experience and my Experience will help some hsv patients beware of... Herbs from online doc. I tried Herbs from some Herbal Dr online communicating with them on email but i never received any thing. I know you know what that means. Well, just about a Month ago I saw a recent post on herpes awareness homepage where patients recommended Dr oduku as a Honest to work with in the procedures on finding a cure then I contacted him in trial and the Herbs he Sent me got me Cured after 14 days. still very wired to me. well, his information below
https://www.facebook.com/Droduku/
Email drodukuherbalhealingcentre@gmail.com or WhatsApp number +2348124765093
read more
Pamela M.
Pamela M.
00:22 12 Nov 22
Dealt with Justin he was very knowledgeable and helpful very pleased with our purchase!
Brian E.
Brian E.
13:36 11 Nov 22
Very nice clientele! I would recommend them to my friends.
Linda B.
Linda B.
23:42 10 Nov 22
It was a very nice experience. I was trying to decide between two mattresses and Paula didn't rush... me. I could take my time and not be stressed from feeling rushed. I love my mattress. I definitely recommend Metro Mattress.read more
Maryann D.
Maryann D.
23:30 07 Nov 22
Love our new mattress! So comfortable. Javon in the Newington store is great and knowledge!
Alicia A.
Alicia A.
01:06 07 Nov 22
The salespeople were really nice and knowledgeable. They gave us honest opinions and helped us pick... the perfect mattress.read more
Terry S.
Terry S.
22:53 06 Nov 22
Outstanding professional service from Spencer
Jim H.
Jim H.
18:33 06 Nov 22
Salesman showed us many different models with different firmness and didn’t pressure us on buying... anything. Every nice young man.read more
Joann B.
Joann B.
20:25 03 Nov 22
Convenient hours and location. Had what I was looking for and was able to schedule a delivery on a... day that I picked. Item I purchased was on sale. Salesman was knowledgeable, helpful and friendly.read more
Barbara Schmiedel G.
Barbara Schmiedel G.
20:40 31 Oct 22
Gary did fantastic job with showing different mattress based on request
Alan C.
Alan C.
23:52 27 Oct 22
Very pleasant. Easy to deal with
Denise J.
Denise J.
13:17 26 Oct 22
Josh at the Vestal,NY store was terrific! After spending a lot of time explaining all the features... and benefits of the different models, he helped us select the best Tempurpedic that would be “the last mattress we would ever buy”! Then, he made sure we received all the benefits of all the current promotionals - even made calls on our behalf to get one! Thanks Josh for helping us have a 5 star experience at Metro Mattress!read more
Sharon B.
Sharon B.
23:10 25 Oct 22
Great service thank you Shanna
Suzanne Michele Burke M.
Suzanne Michele Burke M.
20:16 19 Oct 22
Kasheem was super fantastic. Really kind ,explained everything, had me try out numerous beds ,... gave me options and made the complete sale totally possible . Made me feel completely comfortable right off the bat.read more
Newfane Lions C.
Newfane Lions C.
19:12 17 Oct 22
I was promptly approached with a welcoming smile which was followed up with guiding me in the right... direction of everything I needed. Very professional. Thank you.read more
Elaineand Kevin N.
Elaineand Kevin N.
21:44 14 Oct 22
Pablo was extremely knowledgeable, friendly and a pleasure to do business with! Highly recommend.
Ken B.
Ken B.
21:25 14 Oct 22
Great service good people
Jacqueline C.
Jacqueline C.
16:57 13 Oct 22
How they took time to break it down to how you can afford the mattresses they were courteous and... polite and very patient and made me feel very comfortable how everything was perceivedread more
Scott K.
Scott K.
00:07 13 Oct 22
Great salespeople great service at Lockport store quick friendly delivery….
Bonnie S.
Bonnie S.
20:02 11 Oct 22
Product selection was good and customer service was excellent.
Tina M.
Tina M.
21:52 08 Oct 22
Jon and Danielle in Hamburg were extremely helpful and kind! 5 star experience ⭐️... ⭐️⭐️⭐️⭐️read more
Linde van G.
Linde van G.
18:36 07 Oct 22
James, at the Norwich store, was very nice to deal with, knowledgeable and patient. I knew what I... was looking for and he guided me to the matress I am sure I will enjoy sleeping on for many years to come. Thank you for a pleasant experience!read more
Peter S.
Peter S.
17:43 05 Oct 22
Great customer service friendly staff
Seth C.
Seth C.
17:23 05 Oct 22
Excellent service. Elian was fantastic. I just got out of the hospital and need a new bed fast, and... he greatly simplified my life by finding the perfect match for timely delivery. Thank you so much. Five stars out of five.read more
Sue R.
Sue R.
20:15 29 Sep 22
HUGE selection wonderful customer service
Joshua D.
Joshua D.
16:36 27 Sep 22
Had an amazing experience in the Bayberry Metro Mattress. Rob and Kenny G made everything so easy.... Rob is the manager of that store and he is as knowledgeable of a sales person as I have ever met. Ken is the district manager and if his people are as great as he is, it won’t matter which Metro Mattress you go to. Highly recommend Metro Mattress to anyone looking for an experience you’ll be very happy with.read more
Koko L.
Koko L.
20:26 25 Sep 22
Thank you Shanan! Five Star rating. Fast delivery and the crew was in and out very quickly. Both... of the guys were very friendly. Ordered the Mattress on 9/25/22 and was delivered today 9/29/22. Only down fall was the pillow that we ordered was not the same as the one picked out in the store. Will have to return. Still waiting on the second pillow.
So far still very happy.
read more
Coretta S.
Coretta S.
18:24 25 Sep 22
Terry is a great salesman he helped me get the exact kind of bed & mattressI wanted.
Bertha L.
Bertha L.
20:24 18 Sep 22
just went to the cortland store and was very happy with the customer service of Terry and Dale they... both were a big help with picking out a new bed to fit our needs and very pleased to say I would recommend these two gentleman to go to to help u with the needs of a new comfy bed thanks so much guys can't wait for it to come fridayread more
Jean T.
Jean T.
23:37 17 Sep 22
Dale was very informative and knowledgable.
Michael L.
Michael L.
22:49 16 Sep 22
John, our salesman, was a tremendous help with a wealth of knowledge regarding mattresses and... causes of body pains.read more
Nickole Thorn M.
Nickole Thorn M.
21:45 14 Sep 22
My daughter and I were assisted by Aja and she was wonderful! She went above and beyond to meet... our needs, while respectfully staying within our budget. Not a pushy salesperson at all. Overall, a genuine and positive experience at the Johnson City, NY location. I will return to Aja for my next mattress purchase!read more
Joshua G.
Joshua G.
11:41 11 Sep 22
we received good service
Terri C.
Terri C.
23:53 10 Sep 22
The Quality of service and pleasant atmosphere
John D.
John D.
22:03 10 Sep 22
Very easy to order a mattress set and have it delivered next day
David H.
David H.
11:32 10 Sep 22
The staff was very informative and helpful with our needs and concerns.
To the point that took... so much time to listen and found the right mattress to fit our needs!
We would highly recommend them to anyone that is looking for a change or upgrade!

Thank you! Sincerely, David
read more
Hítyø Lor S.
Hítyø Lor S.
15:31 09 Sep 22
Metro Mattress has a lot of choices whatever you look for to have a comfortable sleep. You have... different choices according to your taste and budget. Very comfy mattress that we have now. We loved it and will buy again if we need one. Plus the salesman was friendly, kind, and approachable, very accommodating. He assisted us well with enough infos so we can have a choice. Will definitely recommend your shop to families and friends💯👍👍. 🔟⭐️read more
Dot B.
Dot B.
17:32 07 Sep 22
quality product, knowledgeable sales clerk,good experience .
Bill-Nancy B.
Bill-Nancy B.
16:57 07 Sep 22
Our salesman Spencer was knowledgeable, courteous, and friendly. He took time to answer all our... questions and help us select our new mattressread more
Chris M.
Chris M.
18:43 05 Sep 22
Hit them up in Brunswick NY for the Labor Day sale. Looking for a mid-range mattress and foundation... for guest bedroom. Nicely greeted by Chris upon entry. Showed us several options and we chose one on the lower end of the price range but the manager threw in a mattress protector at no charge. No hassles … great service. 👍read more
Robin P.
Robin P.
17:58 05 Sep 22
It was a pleasant purchase. The salesman was very informative finding us a mattress that suits us... the best for our likes. I would highly recommend the store on Triphammer Road.read more
Jamal B.
Jamal B.
19:40 04 Sep 22
Nice place and people Enjoyed my experience
Aranka Egresits W.
Aranka Egresits W.
00:55 01 Sep 22
They were very helpful with finding the product for me which took some detective work but was able... to find the hook on bed rails that I needed. Thanks again!read more
Tracey D.
Tracey D.
15:19 28 Aug 22
Great customer service & quality merchandise
Josef V.
Josef V.
00:48 28 Aug 22
Excellent customer service with very professional and knowledgable employee. Would shop there... anytime in the future.read more
Cheryl C.
Cheryl C.
20:01 27 Aug 22
I needed a mattress and foundation for this coming week. The mattress I wanted was in stock, but... the foundation was not. I had seen one cheaper online, and they just so happened to have that one in stock. Asia was very helpful with answers to my questions and completing the purchase. She made this shopping trip very pleasant and stress-free. Also, during their Labor Day promotion Metro Mattress provides Sunday deliveries. That is a huge plus! Thank you Asia!!!!read more
Rona D.
Rona D.
00:27 27 Aug 22
My daughter needed a mattress for college and Terry and Dale went out of their way to get us the... perfect mattress, and even helped us get it on our car so we could get it that same day safely to the campus house. They were so kind to help us out!! Thank you both so very much! It was much appreciated, and we will refer this store to anyone looking for a great product and great service.

Thanks again!!

Rona and Ava DeMino
read more
Renee S.
Renee S.
13:54 17 Aug 22
Friendly had what we wanted in stock
Bob M.
Bob M.
20:24 15 Aug 22
I had a great experience with Metro mattress Colin did a phenomenal job took the time to help me... find the right mattress at the right price but what I wanted to spend he did an awesome job I recommend him or and Metro mattress to anyone looking for mattressread more
Darlene Harney R.
Darlene Harney R.
18:49 14 Aug 22
Helpful and knowledgeable service with no high pressure to make a purchase.
Lorraine H.
Lorraine H.
23:40 12 Aug 22
Variety
Very helpful Parker
Karen P. R.
Karen P. R.
00:04 11 Aug 22
Amazing service and beds! I had fun with Michael, friendly and very informative!
Stacey P.
Stacey P.
23:52 10 Aug 22
Dale was absolutely wonderful! He was very understanding and professional. I knew what I was... looking for, he found it and did not try to sell me something else. Excellent service.read more
Jeanne S.
Jeanne S.
16:51 06 Aug 22
This is the second bed we have bought from the amazing staff (Steavon) at Metro Mattress at 600... Jefferson Rd. Henrietta. They are always welcoming, and make sure you get the type of mattress you need. I never feel pressured or rushed. I highly recommend the Metro Mattress at 600 Jefferson Rd. Henrietta. It feels like visiting an old friend.read more
Kevin S.
Kevin S.
18:16 02 Aug 22
Salesperson was helpful and to the point. He even called me after I left to inform me that I could... pick up the mattress later that day after we thought it wouldn’t be until
The next day.
read more
Elise F.
Elise F.
18:22 30 Jul 22
Paula our saleswoman was wonderful very informative & made the process of selecting the perfect... adjustable bed for my mother very easy!read more
James R.
James R.
00:00 30 Jul 22
Our salesman Kyle in Norwich, NY was great.
Jan D.
Jan D.
16:39 27 Jul 22
Used the internet chat as needed new mattress quickly and without driving all over to find one.... Helpful agent.read more
Deborah D.
Deborah D.
21:35 25 Jul 22
Paula was very friendly and knowledgeable!
Jody C.
Jody C.
18:47 25 Jul 22
I really liked Shanan And how knowledgeable he was. He helped us pick out our Tempur-pedic mattress... and told us all about it. I would recommend anybody to try this mattress.read more
Jeanne M.
Jeanne M.
18:15 25 Jul 22
I started out at Matress Express and didn't need to go any further- I am so excited about the... matress and the girl that helped me -Kathy Kane- was Awsome!!!!!! I will send anyone I know needing a matress there!!!!read more
Sherry C.
Sherry C.
01:46 21 Jul 22
It was a great experience, we will be back for a king bed for my husband. the sales person was... excellent she was not pushy and answered all our questions.very pleasant girl.She’s a keeper.read more
Naomi M.
Naomi M.
00:22 21 Jul 22
Significant options, delightful sales person. Good location, 100% satisfied with purchases.
Amy L H.
Amy L H.
17:39 17 Jul 22
Ordered online, getting delivered next day free! Very easy process
Rich K.
Rich K.
14:48 17 Jul 22
Walked in needing new king , gentleman named Shannon was on his game entire visit / transaction... took less than 15 min from looking to having it loaded. 100% recommend OLEAN metro mattress. Thank youread more
Chuck K.
Chuck K.
22:36 15 Jul 22
We were very pleased with our Metro experience! Our salesperson Gina went out of her way to show us... different mattresses and addressed all our concerns and questions. She was patient while we made our decision and never did we feel any high pressure to buy. Very very pleased!read more
Daniel R.
Daniel R.
12:23 10 Jul 22
Transaction was smooth, sales staff was helpful, delivery was fast.
Carole S.
Carole S.
18:52 08 Jul 22
very friendly and helpful
Austin Deb C.
Austin Deb C.
14:54 07 Jul 22
The easiest transition I’ve had in a long time.
Brad was very knowledgeable and friendly.
Keith An Lynne R.
Keith An Lynne R.
00:04 07 Jul 22
Excellent service - the manager was super helpful, very knowledgeable (and had a great sense of... humor).
We will be returning to the Norwich store for pillows!
read more
Mary Lou C.
Mary Lou C.
18:51 05 Jul 22
very good sales person she went above and beyond to meet our needs. store was very clean.
Dave B.
Dave B.
17:11 01 Jul 22
Friendly and easy.
Nice selection.
Free delivery.
Monica B.
Monica B.
00:53 30 Jun 22
The experience at Metro Mattress was wonderful. Colin Phillips was a great help and was full of... great information on the mattresses. He did an awesome job.read more
Susan F.
Susan F.
20:44 28 Jun 22
We were very fortunate to have Charles as our sales person. He was very knowledgeable and directed... us to what we were looking for.
We were very pleased with our service.
read more
Philip S.
Philip S.
00:10 28 Jun 22
The girl was very good about showing me what I was looking for.
Glenn D.
Glenn D.
15:59 27 Jun 22
Metro mattresses have reasonable prices in person who sells them Has a great personality and I’d... recommend anyone to go to Metro mattressread more
Tina V.
Tina V.
21:53 25 Jun 22
Ron at the Ithaca store was absolutely amazing!
Kathleen D.
Kathleen D.
15:15 22 Jun 22
Good service; good financing
Georgia Gingrich S.
Georgia Gingrich S.
13:38 21 Jun 22
Excellent service. Made in my home state of Pa. The salesman was very knowledgeable and he sold us... on this model. I will consider you on my next purchase.read more
Larry Paul T.
Larry Paul T.
17:45 20 Jun 22
We were very impressed with Max and his help in finding the right mattress for us . Thanks ( at the... Ithaca NY store. )read more
Abbie R.
Abbie R.
19:03 17 Jun 22
I have an awesome experience with the wonderful people at the Johnstown,NY Metro Mattress! They... were both super kind, helpful and patient!!read more
Joyce L.
Joyce L.
18:04 16 Jun 22
Pat was very helpful in finding us the right fit. Very upfront about the added costs. Took his time... with us. Would definitely shop there againread more
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