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Helping our customers sleep better!
Google Rating
Based on 17918 reviews
Joyce M.
19:27 28 Nov 23
Mark was so knowledgeable and patient! I can’t wait to get my new mattress!
T S.
18:53 28 Nov 23
Emily L.
18:20 28 Nov 23
Super helpful and patient when we were looking at mattresses. Definitely recommend for great... prices, variety, and overall service. Ben and Paula were super friendly and knowledgeable.read more
Mike S.
00:46 28 Nov 23
Romie Sigmon I.
00:17 28 Nov 23
Me and my fiancé really had a great experience with metro mattress on John Glenn. We never felt... pushed or pressured into buying anything with our sales rep. We probably statued roughly an hour and literally tried every bed to find our perfect match which we didread more
Nancy R.
22:49 27 Nov 23
Great service and very friendly people!
Chelsea N.
21:20 27 Nov 23
Large store with lots of option to try out. Xoum (Zoom) was friendly & incredibly knowledgeable. I... went into the store for new sheets and left with an adjustable base to solve problems I didn’t realize I had. Would recommend.read more
Monita D.
19:54 27 Nov 23
Jake was awesome! He helped me find exactly what I was looking for!
Jin L.
19:17 27 Nov 23
Definitely recommend this place of business for anyone shopping for a mattress. The delivery itself... only took 2 days, orders were placed on a Saturday fyi, and the men who took care of delivery and setting up the beds were quick and friendly. Thank you for the positive experience!read more
cuong N.
18:56 27 Nov 23
Joyce D.
18:32 27 Nov 23
Very knowledgeable sales person helping me out without pressuring to buy a more expensive mattress.... I highly recommend this metro mattress store.read more
dabiz 1.
16:03 27 Nov 23
Emma was helpful and knowledgeable. Transaction was smooth and quick. Delivery scheduled and time... frame confirmed by their email, and phone system message. Delivery persons arrived 5 hours prior to appointment window without message or call. Had to scramble to move heavy furniture by self to allow delivery. Had friends scheduled to help move furniture, but 5 hour early deliver did not allow for this. Other than delivery problem, everything else seems fine. Cannot comment on product since we have had for 1 day and metro mattress asked for a review.read more
Maria V.
01:48 27 Nov 23
Buying has never been so easy, Jhon attended us and was great, but everyone who was there made us... feel very comfortable. thank you 🏻 😍read more
Mia 8.
01:12 27 Nov 23
Liz R.
22:27 26 Nov 23
Excellent customer service. Paula was great and very knowledgeable. Great products with good... prices. Recommended 100 %read more
Tina N.
22:13 26 Nov 23
Adam was great! I told him what I was looking for. After trying several matresses. Bought the... first one he showed me. No pressure had a fun time actually. Highly recommend!read more
Nunu F.
21:47 26 Nov 23
Kyle was very patient and friendly. Provided me lots of options to make the right choice.
kris L.
21:21 26 Nov 23
Terry and Ben were very pleasant and helpful! They got me exactly what I needed and it was an... enjoyable experience!read more
Jordan D.
21:05 26 Nov 23
I spoke with Brad. He was professional, courteous, understanding my needs, and suggested the best... mattress for my needs. I would highly recommend your company for quality, great service, excellent prices and quality products. IMO, Brad should have a raise and be promoted!read more
Jennifer M.
20:21 26 Nov 23
No pressure salesmen explained all the differences between mattresses at different price points. ... They let us lay on various mattresses and listened to what we like & didn’t like in order to make the best decision. Also - free delivery is very helpful.read more
Christina A.
20:09 26 Nov 23
Fast service very friendly!
Sandy W.
19:19 26 Nov 23
Marcy D.
17:35 26 Nov 23
I just bought my 4th bed from the Geneseo store. The quality is excellent and the staff is always... so great to work with. Delivers fast also.read more
Darrius L.
15:45 26 Nov 23
Solid customer service!!!!
Nikki I.
15:28 26 Nov 23
We had the pleasure of working with Matt Loftus at Metro. Matt went above and beyond to make our... mattress selection a smooth and easy process. He is extremely knowledgeable on every mattress in the store and answered all of our questions. So much so that at one point I said, “ wow you know a lot !” We were very pleased and very impressed. We will send everyone we know to Metro Mattress! Ask for Matt!Steve and Nikki Mitchellread more
Julia R.
00:48 26 Nov 23
We had an excellent experience shopping at this location. Our salesperson Xoum took the time to... help us find the right mattress, her knowledge and expertise were clear from how she conducted herself and how she assisted us throughout the sale. I would highly recommend mattress shopping at this location if you are looking for a fair price and knowledge sales representatives who want to see you into a comfortable bed. Additionaly, another sales agent Jason was also helpful and friendly during our time in the store.read more
A A
23:38 25 Nov 23
Gina was excellent, gave me ample time and helped me find right mattress.
Beverly H.
23:15 25 Nov 23
This store staff Jonney and his coworker were so kind and helped my daughter and myself choose new... beds for our home and that was not an easy task (myself being a disabled elderly adult) and they managed it with such ease and made me feel so comfortable in the process! I have not purchased a new bed for many many years bc when you normally go places you feel the emence pressure from sales people but NOT here, there was no pressure at all in any part of the process! Thank you guys for all of your help and for being genuinely nice and making the process so smooth!read more
Amanda E.
22:59 25 Nov 23
Jonney and Jake at this location are AMAZING!! They were so knowledgable and highly helpful... throughtout EVERY step of the process and NEVER made us feel pressured in either choosing the bed or obtaining the financing! They made my purchase of 2 beds a great experience and I would recommend anyone to go and see them!! They deserve management positions based on the quality of customer service they put out and portray for thier company!! Definitely a 5 out of 5!read more
Glendaly T.
22:33 25 Nov 23
Aidan K.
21:28 25 Nov 23
Ben helped us to find the perfect mattress and worked with us to get us a good deal. Great people,... great beds.read more
Lilly L.
20:40 25 Nov 23
Keith & Marc are phenomenal ! Keith was great with the comfort testing! Marc was great with helping... with all the extra! Serious power pair in the store! Take the time to catch both of them. You’ll leave happy and satisfied.read more
kenneth W.
19:54 25 Nov 23
My salesman was awesome!!! And very knowledgeable, I got a great deal
Tiffeny C.
18:45 25 Nov 23
Great experience with experienced sales staff!
Debbie D.
17:06 25 Nov 23
They were extremely knowledgeable about each type of mattress and answered all my questions. I... would definitely recommend them.read more
Karen K.
16:38 25 Nov 23
Amanda M.
02:50 25 Nov 23
Salesman was explained everything in detail
jordyn D.
00:22 25 Nov 23
Allison R.
23:21 24 Nov 23
Bernice B.
23:07 24 Nov 23
Joseph J D.
20:18 24 Nov 23
Nancy W.
20:00 24 Nov 23
Dale was a great representative of Metro. We love our mattress.
Olivia S.
19:59 24 Nov 23
I told Cherie what I needed and she delivered! Both Cherie and Jacob were very nice and helpful. I... cant wait to get my new bed 😊read more
Megan B.
19:12 24 Nov 23
I was at the metro mattress in Fairmount. Bonnie and Rob were so great! They were pleasant to work... with and found me the best deal possible!read more
Roberta T.
19:12 24 Nov 23
Great personalized service!Helped us choose the right mattress
Todd A.
18:58 24 Nov 23
Sleek G.
18:51 24 Nov 23
Joseph B.
18:14 24 Nov 23
Amazing customer service, and very polite
Facebook Rating
Based on 2050 reviews
Sulaimana H.
05:55 25 Nov 23
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Gabriel A.
14:04 11 Oct 23
Investment is good, but investing into the right source is super great. Am happy to recommend an... Expert Bitcoin Trader Lucia Rodney who has helped me handle my trade. I made $7,300 in 7 days of my trade by investing $600 with her company. now i am earning weekly profits, If you want a safe and secure investment Contact her Email: [email protected]
WhatsApp:+17175590323read more
WhatsApp:+17175590323read more
Sue R.
23:24 18 Sep 23
We bought our new mattress at Geneseo Metro Mattress .Service was exceptional and Matt was so... patient and answered ALL of our questions!!! Highly recommend.read more
Lisa S.
19:24 22 Jun 23
Lisa Very helpful and accommodating!!
Tracey Y.
21:15 11 Jun 23
Maren was exceptional. She was kind, patient and knowledgeable.
Paula Sanders A.
00:51 08 Jun 23
Service was top notch. Would highly recommend the Mohawk Commons location.
Mar E V.
17:51 03 Jun 23
Great salesmen, great service awesome beds!
Jenn C.
19:11 02 Jun 23
Prices and will find out when I receive order if the quality is fair to price
Lori Cohen S.
21:16 28 May 23
I like the ease of purchase, plus the take away of old mattress. I also liked the sleep test for... different kinds of firmness.read more
Carol E.
18:37 25 May 23
Stopped in unplanned and purchased new mattress and box springs from Chuck on union road! Great... experience and comfortable environment.read more
Carrie Squadere V.
15:29 24 May 23
Cherie gave me so much knowledge about which mattress I should choose. I bounced from one to the... other, and she told me all about them. She recommended one that I purchase today, and I am very thankful for her patience and judgment. Everything went very quickly, and I am very satisfied with my experience.read more
John Z.
21:16 22 May 23
I was in and out in 20 min and all was good on a delivery date. They were prompt and courteous.
Mike P.
18:36 19 May 23
James Heath assisted my wife and I in the purchase of a new mattress. He was very knowledgeable,... asked good questions, and listened carefully to determine our needs. With his help we were able to narrow down the list of mattresses that would work for us, and, in the end, we were quite happy with the mattress we selected. He was thorough but not high pressure. We would recommend him to anyone who is in the market for a new mattress.read more
Linda P.
00:09 17 May 23
Terry was awesome! Very knowledgeable and pleasant to work with. Great selection
John M.
19:39 16 May 23
it was fast, quick and easy. I told the guy what I needed and he knew exactly what to give me.... James Heath was the salesman. he did a great job and made the process very easy.read more
Faron L.
16:51 16 May 23
Very good experience and happy with my new mattress
Connie C.
00:10 11 May 23
Very good place to do business with very helpful I give it5 stars for sure
Lou R.
23:06 08 May 23
Will did a great job explaining the vast differences in products, without the hard sell tactics at... other companies useread more
Steve B.
22:21 07 May 23
customer service was great
Eric Jon M.
22:32 06 May 23
Kyle Hawk answered any questions and help us find the right match for our needs.
Lynn Thur E.
17:10 06 May 23
The gentleman who helped me was wonderful!
Anh N.
20:40 04 May 23
Jon was so nice he’s a good service
Chuck I.
19:45 04 May 23
Sales person was very helpful and was not pushy on selling some thing we did not need
Sierra F.
01:02 04 May 23
Jack was so helpful and nice! Really enjoyable experience!
Rachel H.
19:30 03 May 23
I want to recommend a trusted and legit trader. I use to make little profits on trading options... account but when I came in contact with Miss Charles Belle I made $12,000 within a week by trading with her. She is the best in forex/binary options trade, contact her today and thank me afterwards.
Email: [email protected]
WhatsApp Number: +1 (802) 727-0129.read more
Email: [email protected]
WhatsApp Number: +1 (802) 727-0129.read more
Mary Ann W.
04:00 02 May 23
I was a desperate shopper in need of help. I was greeted by Terry who proceeded to explain the... process of selecting a Mattress specifically chosen for my specific needs. Terry proceeded to show me mattresses , explain the details of each one. I made the purchase with the excellent assistance of Terry.
I highly recommend Metro Mattress in Cortland N.Y
Thank you
Mary Annread more
I highly recommend Metro Mattress in Cortland N.Y
Thank you
Mary Annread more
Paul M.
17:50 30 Apr 23
Professional nice to talk to price wasn’t too bad
John F.
20:24 29 Apr 23
Worked with Stefon - Regional Manager for Rochester & Buffalo - outstanding customer service -... beyond professional. Will mist definitely refer and recommend going forward with mattress needs.read more
Rose AnnRi S.
19:45 28 Apr 23
Being thorough as to what is available for my specific needs!
Bari F.
15:01 28 Apr 23
Metro Mattress in Glenmont was excellent for service and prompt delivery. I had fun trying... mattresses and found one that is just right. my salesperson was a great help, encouraged me to take my time and made the purchase process easy.read more
Jeff C.
12:03 28 Apr 23
Back on April 24, 2023 I stopped into my local Metro Mattress store here in New Paltz, NY. Here I... met Tim Roger, the assistant for this store. He expertly helped me through the process of finding just the perfect mattress that I desired.
It so rare to find quality customer service these days. It was a pleasure doing business with a professional such as Tim.
In closing, my mattress is scheduled to arrive tomorrow. Looking forward for a good nights sleep.
J. Cierniakread more
It so rare to find quality customer service these days. It was a pleasure doing business with a professional such as Tim.
In closing, my mattress is scheduled to arrive tomorrow. Looking forward for a good nights sleep.
J. Cierniakread more
Marcia G.
22:27 24 Apr 23
Very helpful, informative and friendly.
Joan S.
19:59 24 Apr 23
Kessan was very patient, informative,and very attentive to my husband who has Parkinson’s. I think... he helped us pick out the perfect mattress for our individual needs.read more
Lola W.
14:26 24 Apr 23
I stopped at the Metro Mattress in Norwich NY, knowing exactly what I wanted and checking out the... prices. I was welcomed with a friendly greeting and received immediate assistance. The salesman was very knowledgeable about the products he was selling and answered all of my questions. I purchased the second bed I looked at and am very pleased. I actually ended up with an excellent deal on the exact bed I wanted, as well as a few freebies I didn’t expect. How often does that happen?
I highly recommend Metro Mattress and plan on making future purchases at this store.read more
I highly recommend Metro Mattress and plan on making future purchases at this store.read more
Lisa G.
13:06 23 Apr 23
Very helpful in understanding what we needed and made good recommendations. Provided different... price options to consider. Salesperson was not pushy.read more
Mark F.
01:24 23 Apr 23
Metro Mattress is a very easy business to deal with Tommy D made it very easy for me to get a new... mattress. Thank you, Metro Mattress.read more
Debra F.
20:22 21 Apr 23
The Cortland, NY store has a very good selection of mattresses and our salesman, Kyle, was very... knowledgeable and great to work with. He helped us a lot in
deciding exactly what we want type of mattress we were looking for. Highly recommend, as it also supports our local economy.read more
deciding exactly what we want type of mattress we were looking for. Highly recommend, as it also supports our local economy.read more
Dave P.
13:45 20 Apr 23
Salesman helpful and experienced not pushy gave us just what we needed
Stephanie M.
20:54 18 Apr 23
I had a very good experience with metro mattress in Horseheads NY . Steve helped my find the... mattress for my budget with no pressure to up sell !
I recommend them. !read more
I recommend them. !read more
Mallaley D.
22:24 15 Apr 23
no pressure to buy high price mattress
Linda B.
18:20 15 Apr 23
I loved it sales people very nice. I will go there we I need bedding.
Debbie S.
20:40 13 Apr 23
very nice people to work with
Linda A.
19:22 11 Apr 23
Paula was great, very knowledgeable
Katy J.
21:33 02 Apr 23
Friendly, understanding. Explained everything thoroughly.
Patricia G.
19:48 31 Mar 23
Thorough polite friendly service. Most importantly Arkell really listened to me
Megan Gray D.
17:26 26 Mar 23
Ridge and Paula were a ton of help with our purchase, answered all our questions.
They both are... great customer service associates!!read more
They both are... great customer service associates!!read more
George B.
18:41 24 Mar 23
Halley did an excellent job getting what we needed. Pleasant knowledgeable and with a discount!!... Awesome experience!
Thank you !read more
Thank you !read more
Deborah S.
18:40 23 Mar 23
James was a knowledgeable, helpful sales associate.
Anita Martini Z.
20:13 21 Mar 23
Sales man Mike was very helpful and accommodating I would give it five star .
Jean D.
18:41 19 Mar 23
The mattress sales was great however the delivery wasn’t as good. Scratched my wall going all the... way up the stairs. Now my husband has to repaint the stairs wall, not happy at allread more
Jason N.
01:24 18 Mar 23
My wife and I got the perfect bed after looking at a couple different choices. Shanan was more than... helpful and I will be returning for a new bed for our daughter.read more
Shanan L.
17:51 02 Mar 23
Out standing product and service!!! I own a bed anyone else in Olean shopping anywhere else. Can’t... own!!!read more
Kettly A.
18:49 01 Mar 23
Very time efficient and staff was very friendly.
Cindy B.
21:14 24 Feb 23
Lovely people to deal with. They went above and beyond. I had worked with another company prior... where you just smother customer and metro vastly better.read more
ManCo C.
21:24 21 Feb 23
Professional, courteous and very knowledgeable sales rep Asia made it easy for us to decide to make... our purchase at Metro Mattress.read more
Kevin J H.
01:11 21 Feb 23
Everything. Very courteous and knowledgeable
James T.
22:45 20 Feb 23
Tommy D in Kingston NY was very knowledgeable very patient.
Thank you
Thank you
Sue R.
20:34 20 Feb 23
Great customer service. Staff were extremely polite, friendly and helpful.
Patrick M.
12:20 20 Feb 23
Came in on a Saturday to see my friends son Eric, who works there showed me all the different types... of beds. The way they worked. The way mattresses are made all the bells and whistles and I’m buying very nice mattress getting it tonight. Can’t wait to sleep on it Eric was nothing but professional courteous 100% professional, I would highly recommend people to come and visit him via mattress. That’s how good he is.read more
Chris S.
21:07 19 Feb 23
Great selection. Affordable. And great costumer service. My experience was quick and easy with no... pressure. They gave me great information and options to help me make a choice that fit me best for my sleep problems. I would highly recommend them over the bigger box retailers.read more
Roy Shana M.
20:53 19 Feb 23
Friendly staff with great customer service skills offering a large selection to choose from....
One of the best most comfortable mattress/box spring at a great price too! Can’t beat it.read more
One of the best most comfortable mattress/box spring at a great price too! Can’t beat it.read more
Joyce L.
14:25 18 Feb 23
Employee Dale, st the Norwich store, seemed to be knowledgeable about products that he suggested we... try based on our input of needs. When we stated that just the mattress was what we would be purchasing, he showed us mattress covers but did not press us for purchase. We already had a waterproof cover & a “cool” mattress cover that we use over the waterproof cover.read more
Angel O.
19:26 17 Feb 23
Very professional and he knew exactly what I was looking for. Good price and warranty.
Jerry A.
17:03 13 Feb 23
Sales staff was top notch .
John B.
15:47 12 Feb 23
We needed two mattresses for a cabin. The salesman was friendly courteous and got us exactly what... we wanted, needed at a price we could afford. It was delivered the next day and set up. Great experience from beginning to end.read more
Jack J.
22:04 11 Feb 23
Pleasant experience, knowledgeable sales Mgr
Susan Castor F.
13:20 09 Feb 23
We had a great mattress buying experience with Eric in the Clifton Park store. He was knowledgable,... friendly, and very helpful. We will be recommending him to our friends and family!read more
Edward D.
20:11 08 Feb 23
Very knowledgeable associate
Debbie K.
16:17 03 Feb 23
I worked with Justin and he was wonderful. Provided great options being extremely knowledgeable... which helped my decision. This is the 2nd mattress I bought from them and will do it again when needed. Thank you Justin!read more
Sue O.
00:45 29 Jan 23
Caitlyn at Victor location was very patient to my needs and being indecisive. Even left the store... to do comparative shopping and returned to more good customer service.read more
Grabiel Berríos R.
21:31 22 Jan 23
Great and quick service!!
Hi from Rachel and her S.
22:11 21 Jan 23
The few ladies at the Johnson City, NY store were very accommodating to my daughter. Respected her... financial limits. Anticipated our questions. Showed her options. thanks ladiesread more
Kristin F.
23:12 18 Jan 23
John and Kyle were great. They took the time for me to find the perfect mattress. And it was on... sale!read more
Vanvan B.
23:05 18 Jan 23
The service is Excellent . The sales person is wonderful. A true sales person. Thank you.
Robin B.
18:29 18 Jan 23
Checked a few other places then stopped at Metro Mattress
Alex was very friendly compared to the... other places. He was very knowledgable
Not pushy and gave us a great deal on a better mattress than was offered at another business for more(and that place touted itself as being cheaper…much cheaper)
I think u get what u pay for and I feel we got a fair price on a great mattress
Thank you and thank Alex for a great job!read more
Alex was very friendly compared to the... other places. He was very knowledgable
Not pushy and gave us a great deal on a better mattress than was offered at another business for more(and that place touted itself as being cheaper…much cheaper)
I think u get what u pay for and I feel we got a fair price on a great mattress
Thank you and thank Alex for a great job!read more
Casey H.
22:13 17 Jan 23
Just purchased a mattress from the Elmira ny location. Very nice place and staff helped us out to a... T.read more
Cathy B.
18:39 13 Jan 23
I have always shopped at Metro masters for a mattress sales people are very good
Linda H.
00:27 12 Jan 23
Very friendly and I really like the choises they have.
Joe D.
19:36 09 Jan 23
my salesman did a great job on telling me a bed I cannot say anything bad about him cuz he did a... great job thank you very much and I can't wait to get my bed tomorrowread more
Caoimhghin M.
18:52 02 Jan 23
This was my first time visiting Metro Mattress and it was also my first stop for this shopping... venture. I had planned on checking out a few places and after talking to Zac, I decided that I didn’t need to. He was friendly, knowledgeable and provided me with a lot of good info. It may have been my first visit but it will not be my last!read more
Marlinda C.
00:42 01 Jan 23
We had stopped in Metro Mattress in Yorkville store to price mattresses and Jonny was our salesman... and he was very knowledgeable and listened to what our needs where and had us try a few different beds that he felt would suite or needs and he was very knowledgeable on each one and was able to ask our questions and was very up front with us on everything. Jonny made our experience a really enjoyable time and we ended up purchasing a bed that we weren't even considering ,but because of Jonny suggestions and knowledge he has on their beds he had us try it and we ended up liking it. Thank you Jonny for your outstanding service and knowledge.read more
Gail W.
00:30 31 Dec 22
Sarah, the sales person was very helpful. She listened to our needs and pointed us in the right... directionread more
Lori S.
00:45 30 Dec 22
In search of a new bed I headed to Metro Mattress on Transit Rd. Paulie was not only very... professional but friendly, no pressure and very helpful.
So excited to get my new bed tomorrow.
I had a great experience and would highly recommend Metro Mattress. Ask for Paulie.read more
So excited to get my new bed tomorrow.
I had a great experience and would highly recommend Metro Mattress. Ask for Paulie.read more
Nora S.
20:29 28 Dec 22
I had a very good experience with Brian. He was able to explain the difference between different... mattresses .read more
Bernadette C.
17:10 23 Dec 22
Mike the salesman was great No pressure compared the different mattresses and reclining bed frames.... I told him I was going to his competitor to check out there price I would come back one way or another to let him know. Well hands down Mike won best price and customer service which I value very much. I would recommend him 100%read more
Carmelo B.
10:46 08 Dec 22
Beautiful Store, Assistant Great
Heather G.
16:38 06 Dec 22
I would recommend Metro Mattress Vestal. Josh helped me find the best mattress to fit my individual... needs and got me the best possible price.read more
Sabrina I.
17:22 04 Dec 22
the gentleman who is the manager in the Olean store was very helpful and very nice at helping me.... the delivery service was on time and was very friendly and politeread more
Vic F.
22:17 03 Dec 22
no hard sales approach good service
Christopher J M.
23:18 02 Dec 22
Honest evaluation of features on a variety of items from sales person. Delivery and haul away... services offered, which was great. Friendly and helpful staff. Would recommend visiting if shopping for a mattressread more
Kent S.
16:53 02 Dec 22
Pat was great and completely honest and upfront when buying a mattress for my son. Nice Job Pat in... Geneseo..We will definitely be coming back for our King size mattress for our room.read more
Bernes W.
04:58 30 Nov 22
Meghan knowledgeable patient friendly sale person
Leighanne B.
23:28 29 Nov 22
Stephanie did an absolutely wonderful job finding me the perfect mattress and doing everything she... could to made sure I was able to purchase! 10/5 stars. Best experience I’ve ever had buying anything!!read more
Debbie P.
21:43 27 Nov 22
The service was very good
Jack Rease J.
23:23 26 Nov 22
excellent service and excellent delivery. Highly recommend!!!
Tina Windhauser S.
21:01 26 Nov 22
We loved all the guys at Metro Mattress. They were so friendly and helpful. Would definitely... recommend Metro to everyone!read more