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Helping our customers sleep better!
Google Rating
Based on 21002 reviews
Rory C.
01:28 25 Mar 25
Very very pleasant salesperson, easy atmosphere to purchase a mattress in.Would recommend.
Joe L.
00:04 25 Mar 25
eric W.
23:01 24 Mar 25
Rachel B.
22:22 24 Mar 25
Nick was great! He knew a lot about the mattresses and everything in house, and was great at... answering questions. I am very happy with my experience.read more
Heather H.
19:47 24 Mar 25
Greg K.
19:21 24 Mar 25
Travis P.
16:33 24 Mar 25
Had a fantastic expirence with Xoum! She answered all my questions and I greatly enjoyed my time... that I spent there.read more
Mikayla G.
23:45 23 Mar 25
Alvin L.
23:45 23 Mar 25
I had a great experience Terry he stayed late to finish my purchase and he made sure I picked the... right bedread more
Cheryl
21:39 23 Mar 25
Angela was simply a joy to work with. She was very knowledgeable and accommodating. Excellent... customer service.read more
Rich A.
20:32 23 Mar 25
Well informed, friendly staff. Very easy experience.
Scott J.
18:40 23 Mar 25
Great service. Manager was Tommy D. Bought a Chattem &wells. twin xl mattress and adjustable... frameread more
Curtis W.
17:43 23 Mar 25
Cole is the best mattress salesperson I've encountered and they need to give him a raise. Great... experience, very professional, had everything I needed at a great priceEdit: Cole was my favorite salesperson, and then I met Isabella. She is kind, knowledgeable, and quickly resolved the three tasks I came in with. Isabella also deserves a raise!I'm sure you understand, Cole.read more
Blyss B.
17:34 23 Mar 25
Great customer service. Not pushy. Listened to needs.
Deanna D.
16:53 23 Mar 25
Angela was super nice and extremely helpful. She took time with us and made sure we got everything... we needed!read more
Kelly B.
16:41 23 Mar 25
Melissa C.
15:19 23 Mar 25
S H.
07:42 23 Mar 25
Had a wonderful experience here! Shanan is very personable and accommodating. My recent purchase... was the first time I’d gone mattress shopping and he made the decision very easy for me through being thoroughly informative. I definitely sleep far more comfortably now and am grateful for the ease of finding something that works!read more
Joseph H.
02:01 23 Mar 25
Manager stayed late on New Years eve and we found a great bed. Excellent customer service.
Marji H.
21:40 22 Mar 25
Ken was very helpful finding us the correct mattress to suit our needs. He wasn’t pushy and didn’t... try to sell us things we didn’t need. He is very down to earth, relatable and knowledgeable about the different types of mattresses in the store. Would highly recommend!!read more
Alyssa A.
20:39 22 Mar 25
Had a great experience buying a new mattress! Our salesman Carey was both knowledgeable and... entertaining. He did great job helping us zero in on the right new mattress. It was helpful trying out the options! They had inventory with the spectrum of price points. They offer new mattress delivery with the option for haul away of old mattresses. Would recommend.read more
Suzi Q.
20:37 22 Mar 25
Very friendly, great customer service! Found exactly what we needed and came with perks!
Josiah P.
19:53 22 Mar 25
Nicole L.
18:12 22 Mar 25
Serg was really helpful and so knowledgeable about all of the mattresses. He helped us pick a great... mattress that we’re really excited about!read more
olga A.
18:07 22 Mar 25
the gentleman gave me great service!!!! I will be going back.
patrick N.
17:54 22 Mar 25
Mark is a Great Salesmen. He made it an enjoyable experience!
Chelsea W.
16:55 22 Mar 25
Jon was incredible and very sweet. Highly recommended.
Bridget D.
16:22 22 Mar 25
Kyle Hawk was amazing, helpful and full of knowledge.
Erich M.
12:58 22 Mar 25
Went into the Fairmount Metro Mattress Friday evening, mainly to look around and see what was out... there. Met with Rob and he was extremely friendly, attentive and most importantly, knowledgeable. Would absolutely recommend working with Rob and Metro Mattress.read more
Suzanne G.
21:08 21 Mar 25
We came in this morning to try some beds I had researched and this was a first stop among more to... come at other places today. But... we found the Tempurpedic to be satisfactory. Frankie was particularly helpful answering our questions. He is very knowlegable about the beds' materials, feels, and what to expect down the road with the bed. I much appreciated he was not pushy yet very available and attentive to our needs.Respectful yet present and just friendly enough. Exactly what I like from a salesperson and which is rare to find. Thank you Frankie for your help. We bought the bed!read more
julie C.
19:43 21 Mar 25
Kevin W.
17:20 21 Mar 25
Great place and people 👌
Heather T.
16:53 21 Mar 25
Kaitlin was very friendly and a big help! Found us exactly what we were looking for.
Jeff S.
23:23 20 Mar 25
kevin C.
18:02 20 Mar 25
Morgan was FANtastic taking care of my need !!!
Jamie H.
16:32 19 Mar 25
Kind caring and very knowledgeable Kyle was awesome to deal with
Arleen T.
12:15 19 Mar 25
Excellent service, made buying a new bed an educational and positive experience!
Jada B.
01:51 19 Mar 25
I went in to buy pillows. She was a nice and professional sales person. We love our new pillows.
deborah L.
18:32 18 Mar 25
The gentleman was very certious and he went out of his way to find us what we needed.
Maizy J.
17:56 18 Mar 25
My husband and I were our way to raymour and flanigan and I'm so happy we passed Metro Mattress!... Decided just to give it a try on a whim. Let me tell you! It was thee best choice We ever could have made! It all honestly came down to our Metro mattress Representative. No words could come close to the help she provided and checked every box as well as exceeded our expectations,on what we would expect! We definitely wouldn't have had the same experience without her! Thank You so much MonicaWe need more Monica's! I have never have had that kind of service anywhere. A mattress is a life choice, not just for comfort,for your physical health And body structure,blood flow as well!read more
cari J.
15:41 18 Mar 25
Great customer service
Benjamin T.
18:16 17 Mar 25
Fantastic service, fast delivery pleasure to work with
Kristin
17:16 17 Mar 25
Amanda S
22:10 16 Mar 25
My 2nd time buying a mattress from Scotty. I would highly recommend him to anyone!
Katherine N.
19:04 16 Mar 25
Great experience selecting a mattress and lots of options!
Jennifer S.
16:59 16 Mar 25
Very informative!
Alexis B
13:21 16 Mar 25
Tom T.
11:23 16 Mar 25
Erica did a fantastic job and was very helpful.
Facebook Rating
Based on 2796 reviews
C J Avant S.
18:48 04 Sep 24
yes! the service was awesome! Justin was a great help in our decision
Tim M.
23:54 03 Sep 24
Great service, Kyle was very knowledgable and very helpful! Thank you!
Elizabeth H.
15:17 12 Aug 24
Justin at the Big Flats, ny metro mattress store was great. he was very knowledgeable and friendly.... recommend asking for Justin if you plan to shop there.read more
Emily L.
17:56 06 Jul 24
Chayton was amazing! He keeps a neatly appointed and organized store (N. Kingstown, RI) He was... knowledgeable, friendly and professional. Delivery was prompt and painless. We had our first sleep on the mattress and adjustable bed Chayton advised us on. Worth every penny! We recommend this store and Chayton especially.read more
Fred W.
19:20 28 May 24
friends knowledgable and professional
Harlod C.
11:08 04 Apr 24
Good works deserves good recommendation I saw testimonies from several people on this page talking... about Mrs MELISSA LEPORE and I also decided to give it a try if I would share mine also. I made an investment of $1,000 with her and got $10,300 payouts without stress. thanks alot ma ,you are heaven sent I highly recommend her to you all and you will be glad, to have her contact via
WhatsApp:+1 (765)351-3234
Email:[email protected] https://www.facebook.com/melissalepore418fxread more
WhatsApp:+1 (765)351-3234
Email:[email protected] https://www.facebook.com/melissalepore418fxread more
Sue R.
23:24 18 Sep 23
We bought our new mattress at Geneseo Metro Mattress .Service was exceptional and Matt was so... patient and answered ALL of our questions!!! Highly recommend.read more
Lisa S.
19:24 22 Jun 23
Lisa Very helpful and accommodating!!
Tracey Y.
21:15 11 Jun 23
Maren was exceptional. She was kind, patient and knowledgeable.
Jenn C.
19:11 02 Jun 23
Prices and will find out when I receive order if the quality is fair to price
Lori Cohen S.
21:16 28 May 23
I like the ease of purchase, plus the take away of old mattress. I also liked the sleep test for... different kinds of firmness.read more
Carol E.
18:37 25 May 23
Stopped in unplanned and purchased new mattress and box springs from Chuck on union road! Great... experience and comfortable environment.read more
Carrie S.
15:29 24 May 23
Cherie gave me so much knowledge about which mattress I should choose. I bounced from one to the... other, and she told me all about them. She recommended one that I purchase today, and I am very thankful for her patience and judgment. Everything went very quickly, and I am very satisfied with my experience.read more
John Z.
21:16 22 May 23
I was in and out in 20 min and all was good on a delivery date. They were prompt and courteous.
Mike P.
18:36 19 May 23
James Heath assisted my wife and I in the purchase of a new mattress. He was very knowledgeable,... asked good questions, and listened carefully to determine our needs. With his help we were able to narrow down the list of mattresses that would work for us, and, in the end, we were quite happy with the mattress we selected. He was thorough but not high pressure. We would recommend him to anyone who is in the market for a new mattress.read more
Linda P.
00:09 17 May 23
Terry was awesome! Very knowledgeable and pleasant to work with. Great selection
John M.
19:39 16 May 23
it was fast, quick and easy. I told the guy what I needed and he knew exactly what to give me.... James Heath was the salesman. he did a great job and made the process very easy.read more
Faron L.
16:51 16 May 23
Very good experience and happy with my new mattress
Connie C.
00:10 11 May 23
Very good place to do business with very helpful I give it5 stars for sure
Lou R.
23:06 08 May 23
Will did a great job explaining the vast differences in products, without the hard sell tactics at... other companies useread more
Steve B.
22:21 07 May 23
customer service was great
Eric Jon M.
22:32 06 May 23
Kyle Hawk answered any questions and help us find the right match for our needs.
Lynn Thur E.
17:10 06 May 23
The gentleman who helped me was wonderful!
Anh N.
20:40 04 May 23
Jon was so nice he’s a good service
Chuck I.
19:45 04 May 23
Sales person was very helpful and was not pushy on selling some thing we did not need
Sierra F.
01:02 04 May 23
Jack was so helpful and nice! Really enjoyable experience!
Mary Ann W.
04:00 02 May 23
I was a desperate shopper in need of help. I was greeted by Terry who proceeded to explain the... process of selecting a Mattress specifically chosen for my specific needs. Terry proceeded to show me mattresses , explain the details of each one. I made the purchase with the excellent assistance of Terry.
I highly recommend Metro Mattress in Cortland N.Y
Thank you
Mary Annread more
I highly recommend Metro Mattress in Cortland N.Y
Thank you
Mary Annread more
Paul M.
17:50 30 Apr 23
Professional nice to talk to price wasn’t too bad
John F.
20:24 29 Apr 23
Worked with Stefon - Regional Manager for Rochester & Buffalo - outstanding customer service -... beyond professional. Will mist definitely refer and recommend going forward with mattress needs.read more
Rose AnnRi S.
19:45 28 Apr 23
Being thorough as to what is available for my specific needs!
Bari F.
15:01 28 Apr 23
Metro Mattress in Glenmont was excellent for service and prompt delivery. I had fun trying... mattresses and found one that is just right. my salesperson was a great help, encouraged me to take my time and made the purchase process easy.read more
Jeff C.
12:03 28 Apr 23
Back on April 24, 2023 I stopped into my local Metro Mattress store here in New Paltz, NY. Here I... met Tim Roger, the assistant for this store. He expertly helped me through the process of finding just the perfect mattress that I desired.
It so rare to find quality customer service these days. It was a pleasure doing business with a professional such as Tim.
In closing, my mattress is scheduled to arrive tomorrow. Looking forward for a good nights sleep.
J. Cierniakread more
It so rare to find quality customer service these days. It was a pleasure doing business with a professional such as Tim.
In closing, my mattress is scheduled to arrive tomorrow. Looking forward for a good nights sleep.
J. Cierniakread more
Marcia G.
22:27 24 Apr 23
Very helpful, informative and friendly.
Joan S.
19:59 24 Apr 23
Kessan was very patient, informative,and very attentive to my husband who has Parkinson’s. I think... he helped us pick out the perfect mattress for our individual needs.read more
Lola W.
14:26 24 Apr 23
I stopped at the Metro Mattress in Norwich NY, knowing exactly what I wanted and checking out the... prices. I was welcomed with a friendly greeting and received immediate assistance. The salesman was very knowledgeable about the products he was selling and answered all of my questions. I purchased the second bed I looked at and am very pleased. I actually ended up with an excellent deal on the exact bed I wanted, as well as a few freebies I didn’t expect. How often does that happen?
I highly recommend Metro Mattress and plan on making future purchases at this store.read more
I highly recommend Metro Mattress and plan on making future purchases at this store.read more
Lisa G.
13:06 23 Apr 23
Very helpful in understanding what we needed and made good recommendations. Provided different... price options to consider. Salesperson was not pushy.read more
Mark F.
01:24 23 Apr 23
Metro Mattress is a very easy business to deal with Tommy D made it very easy for me to get a new... mattress. Thank you, Metro Mattress.read more
Debra F.
20:22 21 Apr 23
The Cortland, NY store has a very good selection of mattresses and our salesman, Kyle, was very... knowledgeable and great to work with. He helped us a lot in
deciding exactly what we want type of mattress we were looking for. Highly recommend, as it also supports our local economy.read more
deciding exactly what we want type of mattress we were looking for. Highly recommend, as it also supports our local economy.read more
Dave P.
13:45 20 Apr 23
Salesman helpful and experienced not pushy gave us just what we needed
Stephanie M.
20:54 18 Apr 23
I had a very good experience with metro mattress in Horseheads NY . Steve helped my find the... mattress for my budget with no pressure to up sell !
I recommend them. !read more
I recommend them. !read more
Mallaley D.
22:24 15 Apr 23
no pressure to buy high price mattress
Debbie S.
20:40 13 Apr 23
very nice people to work with
Linda A.
19:22 11 Apr 23
Paula was great, very knowledgeable
Katy J.
21:33 02 Apr 23
Friendly, understanding. Explained everything thoroughly.
Patricia G.
19:48 31 Mar 23
Thorough polite friendly service. Most importantly Arkell really listened to me
Megan Gray D.
17:26 26 Mar 23
Ridge and Paula were a ton of help with our purchase, answered all our questions.
They both are... great customer service associates!!read more
They both are... great customer service associates!!read more
George B.
18:41 24 Mar 23
Halley did an excellent job getting what we needed. Pleasant knowledgeable and with a discount!!... Awesome experience!
Thank you !read more
Thank you !read more
Deborah S.
18:40 23 Mar 23
James was a knowledgeable, helpful sales associate.
Anita Martini Z.
20:13 21 Mar 23
Sales man Mike was very helpful and accommodating I would give it five star .
Jean D.
18:41 19 Mar 23
The mattress sales was great however the delivery wasn’t as good. Scratched my wall going all the... way up the stairs. Now my husband has to repaint the stairs wall, not happy at allread more
Jason N.
01:24 18 Mar 23
My wife and I got the perfect bed after looking at a couple different choices. Shanan was more than... helpful and I will be returning for a new bed for our daughter.read more
Shanan L.
17:51 02 Mar 23
Out standing product and service!!! I own a bed anyone else in Olean shopping anywhere else. Can’t... own!!!read more
Kettly A.
18:49 01 Mar 23
Very time efficient and staff was very friendly.
Cindy B.
21:14 24 Feb 23
Lovely people to deal with. They went above and beyond. I had worked with another company prior... where you just smother customer and metro vastly better.read more
ManCo C.
21:24 21 Feb 23
Professional, courteous and very knowledgeable sales rep Asia made it easy for us to decide to make... our purchase at Metro Mattress.read more
Kevin J H.
01:11 21 Feb 23
Everything. Very courteous and knowledgeable
Patrick M.
12:20 20 Feb 23
Came in on a Saturday to see my friends son Eric, who works there showed me all the different types... of beds. The way they worked. The way mattresses are made all the bells and whistles and I’m buying very nice mattress getting it tonight. Can’t wait to sleep on it Eric was nothing but professional courteous 100% professional, I would highly recommend people to come and visit him via mattress. That’s how good he is.read more
Chris S.
21:07 19 Feb 23
Great selection. Affordable. And great costumer service. My experience was quick and easy with no... pressure. They gave me great information and options to help me make a choice that fit me best for my sleep problems. I would highly recommend them over the bigger box retailers.read more
Roy Shana M.
20:53 19 Feb 23
Friendly staff with great customer service skills offering a large selection to choose from....
One of the best most comfortable mattress/box spring at a great price too! Can’t beat it.read more
One of the best most comfortable mattress/box spring at a great price too! Can’t beat it.read more
Joyce L.
14:25 18 Feb 23
Employee Dale, st the Norwich store, seemed to be knowledgeable about products that he suggested we... try based on our input of needs. When we stated that just the mattress was what we would be purchasing, he showed us mattress covers but did not press us for purchase. We already had a waterproof cover & a “cool” mattress cover that we use over the waterproof cover.read more
Angel O.
19:26 17 Feb 23
Very professional and he knew exactly what I was looking for. Good price and warranty.
Jerry A.
17:03 13 Feb 23
Sales staff was top notch .
John B.
15:47 12 Feb 23
We needed two mattresses for a cabin. The salesman was friendly courteous and got us exactly what... we wanted, needed at a price we could afford. It was delivered the next day and set up. Great experience from beginning to end.read more
Jack J.
22:04 11 Feb 23
Pleasant experience, knowledgeable sales Mgr
Susan Castor F.
13:20 09 Feb 23
We had a great mattress buying experience with Eric in the Clifton Park store. He was knowledgable,... friendly, and very helpful. We will be recommending him to our friends and family!read more
Edward D.
20:11 08 Feb 23
Very knowledgeable associate
Debbie K.
16:17 03 Feb 23
I worked with Justin and he was wonderful. Provided great options being extremely knowledgeable... which helped my decision. This is the 2nd mattress I bought from them and will do it again when needed. Thank you Justin!read more
Sue O.
00:45 29 Jan 23
Caitlyn at Victor location was very patient to my needs and being indecisive. Even left the store... to do comparative shopping and returned to more good customer service.read more
Grabiel Berríos R.
21:31 22 Jan 23
Great and quick service!!
Hi from Rachel and her S.
22:11 21 Jan 23
The few ladies at the Johnson City, NY store were very accommodating to my daughter. Respected her... financial limits. Anticipated our questions. Showed her options. thanks ladiesread more
Kristin F.
23:12 18 Jan 23
John and Kyle were great. They took the time for me to find the perfect mattress. And it was on... sale!read more
Vanvan B.
23:05 18 Jan 23
The service is Excellent . The sales person is wonderful. A true sales person. Thank you.
Robin B.
18:29 18 Jan 23
Checked a few other places then stopped at Metro Mattress
Alex was very friendly compared to the... other places. He was very knowledgable
Not pushy and gave us a great deal on a better mattress than was offered at another business for more(and that place touted itself as being cheaper…much cheaper)
I think u get what u pay for and I feel we got a fair price on a great mattress
Thank you and thank Alex for a great job!read more
Alex was very friendly compared to the... other places. He was very knowledgable
Not pushy and gave us a great deal on a better mattress than was offered at another business for more(and that place touted itself as being cheaper…much cheaper)
I think u get what u pay for and I feel we got a fair price on a great mattress
Thank you and thank Alex for a great job!read more
Casey H.
22:13 17 Jan 23
Just purchased a mattress from the Elmira ny location. Very nice place and staff helped us out to a... T.read more
Cathy B.
18:39 13 Jan 23
I have always shopped at Metro masters for a mattress sales people are very good
Linda H.
00:27 12 Jan 23
Very friendly and I really like the choises they have.
Joe D.
19:36 09 Jan 23
my salesman did a great job on telling me a bed I cannot say anything bad about him cuz he did a... great job thank you very much and I can't wait to get my bed tomorrowread more
Caoimhghin M.
18:52 02 Jan 23
This was my first time visiting Metro Mattress and it was also my first stop for this shopping... venture. I had planned on checking out a few places and after talking to Zac, I decided that I didn’t need to. He was friendly, knowledgeable and provided me with a lot of good info. It may have been my first visit but it will not be my last!read more
Marlinda C.
00:42 01 Jan 23
We had stopped in Metro Mattress in Yorkville store to price mattresses and Jonny was our salesman... and he was very knowledgeable and listened to what our needs where and had us try a few different beds that he felt would suite or needs and he was very knowledgeable on each one and was able to ask our questions and was very up front with us on everything. Jonny made our experience a really enjoyable time and we ended up purchasing a bed that we weren't even considering ,but because of Jonny suggestions and knowledge he has on their beds he had us try it and we ended up liking it. Thank you Jonny for your outstanding service and knowledge.read more
Lori S.
00:45 30 Dec 22
In search of a new bed I headed to Metro Mattress on Transit Rd. Paulie was not only very... professional but friendly, no pressure and very helpful.
So excited to get my new bed tomorrow.
I had a great experience and would highly recommend Metro Mattress. Ask for Paulie.read more
So excited to get my new bed tomorrow.
I had a great experience and would highly recommend Metro Mattress. Ask for Paulie.read more
Nora S.
20:29 28 Dec 22
I had a very good experience with Brian. He was able to explain the difference between different... mattresses .read more
Bernadette C.
17:10 23 Dec 22
Mike the salesman was great No pressure compared the different mattresses and reclining bed frames.... I told him I was going to his competitor to check out there price I would come back one way or another to let him know. Well hands down Mike won best price and customer service which I value very much. I would recommend him 100%read more
Carmelo B.
10:46 08 Dec 22
Beautiful Store, Assistant Great
Heather G.
16:38 06 Dec 22
I would recommend Metro Mattress Vestal. Josh helped me find the best mattress to fit my individual... needs and got me the best possible price.read more
Sabrina I.
17:22 04 Dec 22
the gentleman who is the manager in the Olean store was very helpful and very nice at helping me.... the delivery service was on time and was very friendly and politeread more
Vic F.
22:17 03 Dec 22
no hard sales approach good service
Christopher J M.
23:18 02 Dec 22
Honest evaluation of features on a variety of items from sales person. Delivery and haul away... services offered, which was great. Friendly and helpful staff. Would recommend visiting if shopping for a mattressread more
Kent S.
16:53 02 Dec 22
Pat was great and completely honest and upfront when buying a mattress for my son. Nice Job Pat in... Geneseo..We will definitely be coming back for our King size mattress for our room.read more
Bernes W.
04:58 30 Nov 22
Meghan knowledgeable patient friendly sale person
Debbie P.
21:43 27 Nov 22
The service was very good
Jack Rease J.
23:23 26 Nov 22
excellent service and excellent delivery. Highly recommend!!!
Angie B.
20:52 25 Nov 22
Best salesman , fast service